Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows because neither loan on the townhouse is owned by Freddie Mac or Fannie Mae. Further's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How because neither loan on the townhouse is owned by Freddie Mac or Fannie Mae. Further's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the interest only period on the XXXX XXXX XXXX mortgage will expire ( at the 10 year mark ) and the remaining principal of {$380000.00} will amortize over 20 years at a current rate of 3 % ( rate is variable and will fluctuate every six months ). My current XXXX XXXX XXXX mortgage payment is {$1300.00} per month ( includes insurance and taxes ). When the interest only period expires | 1 |
| State | Complaints |
|---|---|
| the outstanding balance owed on the house XXXX total of {$440000.00} XXXX exceeds the fair market value ( appraised in XXXX of 2015 for {$410000.00} XXXX. Therefore | 1 |
| Issue | Complaints |
|---|---|
| I will no longer be able to afford my monthly payments. At this point | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
because neither loan on the townhouse is owned by Freddie Mac or Fannie Mae. Further has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XXXX of, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, because neither loan on the townhouse is owned by Freddie Mac or Fannie Mae. Further reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the interest only period on the XXXX XXXX XXXX mortgage will expire ( at the 10 year mark ) and the remaining principal of {$380000.00} will amortize over 20 years at a current rate of 3 % ( rate is variable and will fluctuate every six months ). My current XXXX XXXX XXXX mortgage payment is {$1300.00} per month ( includes insurance and taxes ). When the interest only period expires", and the single most common underlying issue is "I will no longer be able to afford my monthly payments. At this point".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating because neither loan on the townhouse is owned by Freddie Mac or Fannie Mae. Further: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
because neither loan on the townhouse is owned by Freddie Mac or Fannie Mae. Further has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
because neither loan on the townhouse is owned by Freddie Mac or Fannie Mae. Further has a 0% timely response rate to CFPB complaints.
The most common issue reported against because neither loan on the townhouse is owned by Freddie Mac or Fannie Mae. Further is "I will no longer be able to afford my monthly payments. At this point" in the "the interest only period on the XXXX XXXX XXXX mortgage will expire ( at the 10 year mark ) and the remaining principal of {$380000.00} will amortize over 20 years at a current rate of 3 % ( rate is variable and will fluctuate every six months ). My current XXXX XXXX XXXX mortgage payment is {$1300.00} per month ( includes insurance and taxes ). When the interest only period expires" product category.
Read our methodology — how this data is sourced, computed, and verified.