Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows because I've never owned this mobile number. Second's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How because I've never owned this mobile number. Second's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called XXXX to find out why there have been XXXX {$50.00} charges taken from my checking account. These charges are dated : XX/XX/XXXX ; XX/XX/XXXX ; XX/XX/XXXX ; XX/XX/XXXX : another for XX/XX/XXXX and XX/XX/XXXX. This is a total of {$300.00}. This does not include the three payments for the above mentioned combined XXXX XXXX XXXX XXXX bill - which is paid in full. In speaking with a Manager named | 1 |
| State | Complaints |
|---|---|
| because he tried to convince me that I've paid on this cell mobile phone before. I immediately called XXXX XXXX XXXX. Again | 1 |
| Issue | Complaints |
|---|---|
| he explained that he was not sure what the charges were for and that I should call my bank to stop the payments. This should be against the law. They should know why they are taking money out of someone's account. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
because I've never owned this mobile number. Second has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, because I've never owned this mobile number. Second reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called XXXX to find out why there have been XXXX {$50.00} charges taken from my checking account. These charges are dated : XX/XX/XXXX ; XX/XX/XXXX ; XX/XX/XXXX ; XX/XX/XXXX : another for XX/XX/XXXX and XX/XX/XXXX. This is a total of {$300.00}. This does not include the three payments for the above mentioned combined XXXX XXXX XXXX XXXX bill - which is paid in full. In speaking with a Manager named", and the single most common underlying issue is "he explained that he was not sure what the charges were for and that I should call my bank to stop the payments. This should be against the law. They should know why they are taking money out of someone's account. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating because I've never owned this mobile number. Second: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
because I've never owned this mobile number. Second has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
because I've never owned this mobile number. Second has a 0% timely response rate to CFPB complaints.
The most common issue reported against because I've never owned this mobile number. Second is "he explained that he was not sure what the charges were for and that I should call my bank to stop the payments. This should be against the law. They should know why they are taking money out of someone's account. However" in the "I called XXXX to find out why there have been XXXX {$50.00} charges taken from my checking account. These charges are dated : XX/XX/XXXX ; XX/XX/XXXX ; XX/XX/XXXX ; XX/XX/XXXX : another for XX/XX/XXXX and XX/XX/XXXX. This is a total of {$300.00}. This does not include the three payments for the above mentioned combined XXXX XXXX XXXX XXXX bill - which is paid in full. In speaking with a Manager named" product category.
Read our methodology — how this data is sourced, computed, and verified.