Total complaints
1
Filed since It i
2026 data Public-data reference. official source
because I had never received a Permanent Modification. I also indicated to Chance that I had made all three of my trial modification payments ahead of time and that I was going to continue to make my mortgage payments and that I was now going on the 6th payment in the trial. ( The XXXX file attached is only partial audio of XX/XX/2016
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows because I had never received a Permanent Modification. I also indicated to Chance that I had made all three of my trial modification payments ahead of time and that I was going to continue to make my mortgage payments and that I was now going on the 6th payment in the trial. ( The XXXX file attached is only partial audio of XX/XX/2016's complaint history from CFPB public records. 1 consumers have filed complaints since It i. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
It i
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
because I had never received a Permanent Modification. I also indicated to Chance that I had made all three of my trial modification payments ahead of time and that I was going to continue to make my mortgage payments and that I was now going on the 6th payment in the trial. ( The XXXX file attached is only partial audio of XX/XX/2016 complaint mix by product
- XXXX XXXX 1 100.0% – 0% relief
How because I had never received a Permanent Modification. I also indicated to Chance that I had made all three of my trial modification payments ahead of time and that I was going to continue to make my mortgage payments and that I was now going on the 6th payment in the trial. ( The XXXX file attached is only partial audio of XX/XX/2016's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| phone call due to full complete file is too big to upload to CFPB. ),,Community Loan Servicing | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| knew that due to my XXXX I may ask a question more than once and not be aware of it in fact | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About because I had never received a Permanent Modification. I also indicated to Chance that I had made all three of my trial modification payments ahead of time and that I was going to continue to make my mortgage payments and that I was now going on the 6th payment in the trial. ( The XXXX file attached is only partial audio of XX/XX/2016
because I had never received a Permanent Modification. I also indicated to Chance that I had made all three of my trial modification payments ahead of time and that I was going to continue to make my mortgage payments and that I was now going on the 6th payment in the trial. ( The XXXX file attached is only partial audio of XX/XX/2016 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to It i, and the most recent logged activity is It is impo, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, because I had never received a Permanent Modification. I also indicated to Chance that I had made all three of my trial modification payments ahead of time and that I was going to continue to make my mortgage payments and that I was now going on the 6th payment in the trial. ( The XXXX file attached is only partial audio of XX/XX/2016 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX", and the single most common underlying issue is "knew that due to my XXXX I may ask a question more than once and not be aware of it in fact".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating because I had never received a Permanent Modification. I also indicated to Chance that I had made all three of my trial modification payments ahead of time and that I was going to continue to make my mortgage payments and that I was now going on the 6th payment in the trial. ( The XXXX file attached is only partial audio of XX/XX/2016: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does because I had never received a Permanent Modification. I also indicated to Chance that I had made all three of my trial modification payments ahead of time and that I was going to continue to make my mortgage payments and that I was now going on the 6th payment in the trial. ( The XXXX file attached is only partial audio of XX/XX/2016 have?
because I had never received a Permanent Modification. I also indicated to Chance that I had made all three of my trial modification payments ahead of time and that I was going to continue to make my mortgage payments and that I was now going on the 6th payment in the trial. ( The XXXX file attached is only partial audio of XX/XX/2016 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does because I had never received a Permanent Modification. I also indicated to Chance that I had made all three of my trial modification payments ahead of time and that I was going to continue to make my mortgage payments and that I was now going on the 6th payment in the trial. ( The XXXX file attached is only partial audio of XX/XX/2016 respond to complaints on time?
because I had never received a Permanent Modification. I also indicated to Chance that I had made all three of my trial modification payments ahead of time and that I was going to continue to make my mortgage payments and that I was now going on the 6th payment in the trial. ( The XXXX file attached is only partial audio of XX/XX/2016 has a 0% timely response rate to CFPB complaints.
What is the most common complaint about because I had never received a Permanent Modification. I also indicated to Chance that I had made all three of my trial modification payments ahead of time and that I was going to continue to make my mortgage payments and that I was now going on the 6th payment in the trial. ( The XXXX file attached is only partial audio of XX/XX/2016?
The most common issue reported against because I had never received a Permanent Modification. I also indicated to Chance that I had made all three of my trial modification payments ahead of time and that I was going to continue to make my mortgage payments and that I was now going on the 6th payment in the trial. ( The XXXX file attached is only partial audio of XX/XX/2016 is "knew that due to my XXXX I may ask a question more than once and not be aware of it in fact" in the "XXXX XXXX" product category.
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