Total complaints
4
Filed since If a
2026 data Public-data reference. official source
based on the results of the investigation
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows based on the results of the investigation's complaint history from CFPB public records. 4 consumers have filed complaints since If a. The company has a 0% timely response rate and has provided relief in 0% of cases.
4
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
If a
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
based on the results of the investigation complaint mix by product
- it shall 3 75.0% – 0% relief
- the furnisher 1 25.0% – 0% relief
How based on the results of the investigation's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| it shall follow reasonable procedure to assure the maximum possible accuracy of the information concerning the individual about whom the report relates 15 US code 1681i ( 5 ) treatment of an accurate or unverifiable information ( A ) in general if | 3 |
| the furnisher should investigate the dispute | 1 |
Top States
| State | Complaints |
|---|---|
| and ( I ) promptly notify the furniture of the information that the information has been modified or deleted from the file of the consumer | 3 |
| provide appropriate instructions to the CRA. Furnishers should take immediate steps to ensure they are fulfilling their obligations under the law. Upon speaking to customer service they have made invalid claims that their system can not remove fraudulent accounts that have not been verified. They also have made numerous claims they follow federal laws but after citing such laws they fail to comply. The system they have in place is insuffient and should be investigated. The phone services also are not compliant while speaking to agents and getting calls disconnected. It is apparent that the equipment that this agency is using is old | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and item of the information is found to be inaccurate or incomplete | 3 |
| if appropriate | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About based on the results of the investigation
based on the results of the investigation has accumulated 4 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to If a, and the most recent logged activity is Under 15 U, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, based on the results of the investigation reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it shall follow reasonable procedure to assure the maximum possible accuracy of the information concerning the individual about whom the report relates 15 US code 1681i ( 5 ) treatment of an accurate or unverifiable information ( A ) in general if", and the single most common underlying issue is "and item of the information is found to be inaccurate or incomplete".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating based on the results of the investigation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does based on the results of the investigation have?
based on the results of the investigation has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
Does based on the results of the investigation respond to complaints on time?
based on the results of the investigation has a 0% timely response rate to CFPB complaints.
What is the most common complaint about based on the results of the investigation?
The most common issue reported against based on the results of the investigation is "and item of the information is found to be inaccurate or incomplete" in the "it shall follow reasonable procedure to assure the maximum possible accuracy of the information concerning the individual about whom the report relates 15 US code 1681i ( 5 ) treatment of an accurate or unverifiable information ( A ) in general if" product category.
Read our methodology — how this data is sourced, computed, and verified.
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