based on the recall they should be able to get the money back and should be able to have it resolved

What the CFPB Record Shows About based on the recall they should be able to get the money back and should be able to have it resolved

based on the recall they should be able to get the money back and should be able to have it resolved has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At a, and the most recent logged activity is At about X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, based on the recall they should be able to get the money back and should be able to have it resolved reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXX", and the single most common underlying issue is "XXXX XXXX. I advised her that I was in the afternoon before and performed a wire transfer that I believed was part of an elaborate fraud scheme as the money was no longer in my account. I explained the entire scheme to Ms. XXXX and she immediately picked up the phone on her desk and telephoned the Wire Fraud Unit for Wells Fargo. She advised them of the prior days Wire Transfer I conducted and asked them to terminate the transaction as it was a fraud scheme. XXXX XXXX Wire Transfer. She was apparently advised that they would have to send a WIRE RECALL for the funds to be seized by the XXXX bank. They provided her and me with case # XXXX as the case number assigned. They advised the case would be upgraded to an Investigator. The Investigator from the fraud unit would immediately send out a RECALL request to the bank ( XXXX XXXX XXXXXXXX XXXX XXXX XXXX and request for the funds to be returned due to fraud. While she was on this call".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating based on the recall they should be able to get the money back and should be able to have it resolved: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.