Total complaints
1
Filed since I ad
2026 data Public-data reference. official source
based on the document provided by Capitalone
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows based on the document provided by Capitalone's complaint history from CFPB public records. 1 consumers have filed complaints since I ad. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I ad
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
based on the document provided by Capitalone complaint mix by product
- video from 1 100.0% – 0% relief
How based on the document provided by Capitalone's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| video from the XXXX technician showing the radiator which was replaced by the first mechanic | 1 |
Top States
| State | Complaints |
|---|---|
| It was to conduct an investigation and to allow 10 days for the investigation to be completed. Capital One noted that they received my documentation On XX/XX/2019 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| is leaking within 30 days of installation. The XXXX mechanic also concluded that this could not be a genuine XXXX radiator that was installed. I also provided the inspection report from XXXX stating that the radiator needed to be replaced | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About based on the document provided by Capitalone
based on the document provided by Capitalone has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ad, and the most recent logged activity is I addresse, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, based on the document provided by Capitalone reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "video from the XXXX technician showing the radiator which was replaced by the first mechanic", and the single most common underlying issue is "is leaking within 30 days of installation. The XXXX mechanic also concluded that this could not be a genuine XXXX radiator that was installed. I also provided the inspection report from XXXX stating that the radiator needed to be replaced".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating based on the document provided by Capitalone: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does based on the document provided by Capitalone have?
based on the document provided by Capitalone has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does based on the document provided by Capitalone respond to complaints on time?
based on the document provided by Capitalone has a 0% timely response rate to CFPB complaints.
What is the most common complaint about based on the document provided by Capitalone?
The most common issue reported against based on the document provided by Capitalone is "is leaking within 30 days of installation. The XXXX mechanic also concluded that this could not be a genuine XXXX radiator that was installed. I also provided the inspection report from XXXX stating that the radiator needed to be replaced" in the "video from the XXXX technician showing the radiator which was replaced by the first mechanic" product category.
Read our methodology — how this data is sourced, computed, and verified.
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