Total complaints
1
Filed since XXXX
2026 data Public-data reference. official source
Based on a careful review of your loan
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Based on a careful review of your loan's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XXXX
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Based on a careful review of your loan complaint mix by product
- Our records 1 100.0% – 0% relief
How Based on a careful review of your loan's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Our records indicate you have not made your last four or more regularly scheduled payments. Subject to applicable law | 1 |
Top States
| State | Complaints |
|---|---|
| we are offering you an opportunity to enter into a Trial Period for a loan modification ... '' I have in fact made payments for the entire time period that BofA and XXXX XXXX alleges that I have not made in all of the overwhelming notices that I have received thus far. For over three weeks I spoke to numerous Bank of America personnel in various departments ( See communication notes ) who transferred me back and forth between them with no resolution | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| so it is important that you take action on this issue quickly. Ignoring the situation and continuing to let your payments become past due will put you at risk of losing your home to foreclosure ... '' XXXX. XXXX/XXXX/2016 : NOTICE OF FORECLOSURE SALE ( dtd XXXX/XXXX/2016 ) stating | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Based on a careful review of your loan
Based on a careful review of your loan has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX. XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Based on a careful review of your loan reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Our records indicate you have not made your last four or more regularly scheduled payments. Subject to applicable law", and the single most common underlying issue is "so it is important that you take action on this issue quickly. Ignoring the situation and continuing to let your payments become past due will put you at risk of losing your home to foreclosure ... '' XXXX. XXXX/XXXX/2016 : NOTICE OF FORECLOSURE SALE ( dtd XXXX/XXXX/2016 ) stating".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Based on a careful review of your loan: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Based on a careful review of your loan have?
Based on a careful review of your loan has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Based on a careful review of your loan respond to complaints on time?
Based on a careful review of your loan has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Based on a careful review of your loan?
The most common issue reported against Based on a careful review of your loan is "so it is important that you take action on this issue quickly. Ignoring the situation and continuing to let your payments become past due will put you at risk of losing your home to foreclosure ... '' XXXX. XXXX/XXXX/2016 : NOTICE OF FORECLOSURE SALE ( dtd XXXX/XXXX/2016 ) stating" in the "Our records indicate you have not made your last four or more regularly scheduled payments. Subject to applicable law" product category.
Read our methodology — how this data is sourced, computed, and verified.
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