2026 data Public-data reference. official source

Bank statement

2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2 consumer complaints filed with the CFPB

This profile shows Bank statement's complaint history from CFPB public records. 2 consumers have filed complaints since Fina. The company has a 0% timely response rate and has provided relief in 0% of cases.

2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Fina
Since

Total complaints

2

Filed since Fina

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Bank statement complaint mix by product

Total complaints: 2

Bank statement complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I received: 1 complaints (50.0%), resolution 0.0% I received 50.0% I received: 1 complaints (50.0%), resolution 0.0% I received 50.0%
  • I received 1 50.0% 0% relief
  • I received 1 50.0% 0% relief

How Bank statement's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I received an email on XX/XX/XXXX with an update on my results/ disputes. I go to log on and a was not able to log on. So I requested my password resent but unfortunately my account was hacked because the recovery email which XXXX emailed it to was not my email. I never had an email account XXXX 1
I received an email on XX/XX/XXXX with an update on my results/ disputes. I go to log on and a was not able to log on. So I requested my password resent but unfortunately my account was hacked because the recovery email which Experian emailed it to was not my email. I never had an email account XXXX 1

Top States

State Complaints
email and phone number. Specifically mentioned 2

Top Issues

Issue Complaints
because once again 2

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Bank statement

Bank statement has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Fina, and the most recent logged activity is Finally, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Bank statement reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received an email on XX/XX/XXXX with an update on my results/ disputes. I go to log on and a was not able to log on. So I requested my password resent but unfortunately my account was hacked because the recovery email which XXXX emailed it to was not my email. I never had an email account XXXX", and the single most common underlying issue is "because once again".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Bank statement: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Bank statement have?

Bank statement has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Bank statement respond to complaints on time?

Bank statement has a 0% timely response rate to CFPB complaints.

What is the most common complaint about Bank statement?

The most common issue reported against Bank statement is "because once again" in the "I received an email on XX/XX/XXXX with an update on my results/ disputes. I go to log on and a was not able to log on. So I requested my password resent but unfortunately my account was hacked because the recovery email which XXXX emailed it to was not my email. I never had an email account XXXX" product category.

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