Total complaints
5
Filed since Expe
2026 data Public-data reference. official source
bank account
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows bank account's complaint history from CFPB public records. 5 consumers have filed complaints since Expe. The company has a 0% timely response rate and has provided relief in 0% of cases.
5
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
Expe
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
bank account complaint mix by product
- which was 3 60.0% – 0% relief
- I could 1 20.0% – 0% relief
- Code of 1 20.0% – 0% relief
How bank account's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| which was signed in XX/XX/XXXX | 3 |
| I could deal with that | 1 |
| Code of Federal Regulations ) | 1 |
Top States
| State | Complaints |
|---|---|
| social security card | 3 |
| etc.. pretty much anything in my account that matched another persons could and would make a link. They informed me that one of the accounts | 1 |
| or other financial account.,,CAPITAL ONE FINANCIAL CORPORATION,MD,21117,,Consent provided,Web,2023-10-09,Closed with explanation,Yes,N/A,7664255 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| but XXXX and the CRA did not have my contact information. The CRA continues to use incorrect information in my personal information. The CRAs have the police reports | 3 |
| a photo of my social security card and a insurance bill showing my mailing address. PayPals system noted that they would review these documents for 3-5 working days. So after 5 working days I was curious why they hadnt removed the limitation or finished reviewing my documents | 1 |
| debit card | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About bank account
bank account has accumulated 5 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Expe, and the most recent logged activity is Like many , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, bank account reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which was signed in XX/XX/XXXX", and the single most common underlying issue is "but XXXX and the CRA did not have my contact information. The CRA continues to use incorrect information in my personal information. The CRAs have the police reports".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating bank account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does bank account have?
bank account has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
Does bank account respond to complaints on time?
bank account has a 0% timely response rate to CFPB complaints.
What is the most common complaint about bank account?
The most common issue reported against bank account is "but XXXX and the CRA did not have my contact information. The CRA continues to use incorrect information in my personal information. The CRAs have the police reports" in the "which was signed in XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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