Total complaints
46
Filed since 2. C
2026 data Public-data reference. official source
balances
46 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
46 consumer complaints filed with the CFPB
This profile shows balances's complaint history from CFPB public records. 46 consumers have filed complaints since 2. C. The company has a 0% timely response rate and has provided relief in 0% of cases.
46
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
15
States Active
2. C
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
balances complaint mix by product
- creditors 22 56.4% – 0% relief
- accuracy 5 12.8% – 0% relief
- I was 3 7.7% – 0% relief
- incomplete 3 7.7% – 0% relief
- inconsistent 3 7.7% – 0% relief
- who this 2 5.1% – 0% relief
- which I 1 2.6% – 0% relief
How balances's 46 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| creditors | 22 |
| accuracy | 5 |
| I was a victim of identity theft | 3 |
| incomplete | 3 |
| inconsistent | 3 |
| who this company is | 2 |
| which I dispute : XXXX XXXX XXXX Acct XXXX XXXX XXXX account date XX/XX/XXXX | 1 |
| on XX/XX/2020 I sent a second certified mail written communication to EXPERIAN dated XX/XX/2020 | 1 |
| I filed identity theft reports | 1 |
| balance {$0.00} ) Bankruptcy Acct XXXX ( XX/XX/XXXX | 1 |
| validity | 1 |
| I held XXXX single student loan account through XXXX XXXX XXXXhich was reported under XXXX account number | 1 |
| I looked over my consumer reports furnished by XXXX | 1 |
| I opened a new account with Chase | 1 |
Top States
| State | Complaints |
|---|---|
| first date of delinquency | 17 |
| audits | 5 |
| and last date of activities for this same exact account. | 5 |
| or inquiries related to them. These are the result of criminal activity | 3 |
| or charge-off activity ; Fail to reflect proper dispute coding under Metro 2 Compliance standards. | 3 |
| and charge-off statuses across the three bureaus. | 3 |
| and/or last date of activities for this same exact account. | 2 |
| and reporting of these accounts. TransUnion has not provided documentation proving that these accounts were properly verified as required by law. | 1 |
| required certifications | 1 |
| and negative reporting be removed and corrected. Despite these actions | 1 |
| and reporting dates | 1 |
| and statuses across bureaus. I am requesting verification or removal if Equifax can not confirm complete accuracy. | 1 |
| and payment histories that never existed. This fragmentation of a single obligation into multiple new accounts is factually inaccurate | 1 |
| account numbers and credit limits are being reported to these nonaffiliated third parties WITHOUT MY CONSENT and you are breaking the law. | 1 |
| due dates | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| 100 % VERIFIABLE | 22 |
| timeliness | 5 |
| multiple unauthorized accounts were fraudulently opened in my name. These include | 3 |
| including accounts that were : You are hereby notified that your agency or furnisher is reporting inaccurate | 3 |
| EdFinancial | 3 |
| by chance | 2 |
| balance {$2800.00} XXXX XXXX Acct # XXXX | 1 |
| such as my signature on an application | 1 |
| froze my credit | 1 |
| balance {$0.00} ) XXXX XXXX Acct XXXX ( XX/XX/XXXX | 1 |
| XXXX | 1 |
| and XXXX XXXX. After XXXX acquisition of the portfolio | 1 |
| XXXX and XXXX to which I allege are ALL nonaffiliated third parties as defined by federal statute. These reports contain my private nonpublic information furnished to them by NAVY FEDERAL CR UNION. Personal consumer banking information such as dates of opened financial accounts | 1 |
| Chase sent communications | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About balances
balances has accumulated 46 consumer complaints in the CFPB public database, with filings active across 15 U.S. states. Of those submissions, 20 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2. C, and the most recent logged activity is t metro 2 , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, balances reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "creditors", and the single most common underlying issue is "100 % VERIFIABLE".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating balances: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does balances have?
balances has received 46 consumer complaints filed with the Consumer Financial Protection Bureau.
Does balances respond to complaints on time?
balances has a 0% timely response rate to CFPB complaints.
What is the most common complaint about balances?
The most common issue reported against balances is "100 % VERIFIABLE" in the "creditors" product category.
Read our methodology — how this data is sourced, computed, and verified.
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