2026 data Public-data reference. official source

balance

26 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

26 consumer complaints filed with the CFPB

This profile shows balance's complaint history from CFPB public records. 26 consumers have filed complaints since 2. C. The company has a 0% timely response rate and has provided relief in 0% of cases.

26
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
15
States Active
2. C
Since

Total complaints

26

Filed since 2. C

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

balance complaint mix by product

Total complaints: 26

balance complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 26 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). inconsistent: 3 complaints (16.7%), resolution 0.0% inconsistent 16.7% number: 3 complaints (16.7%), resolution 0.0% number 16.7% yet it: 3 complaints (16.7%), resolution 0.0% yet it 16.7% Secured Card: 3 complaints (16.7%), resolution 0.0% Secured Card 16.7% account type: 2 complaints (11.1%), resolution 0.0% account type 11.1% and yet: 2 complaints (11.1%), resolution 0.0% and yet 11.1% Experian as: 2 complaints (11.1%), resolution 0.0% Experian as 11.1%
  • inconsistent 3 16.7% 0% relief
  • number 3 16.7% 0% relief
  • yet it 3 16.7% 0% relief
  • Secured Card 3 16.7% 0% relief
  • account type 2 11.1% 0% relief
  • and yet 2 11.1% 0% relief
  • Experian as 2 11.1% 0% relief

How balance's 26 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
inconsistent 3
number 3
yet it still carries a derogatory late payment remark showing Was 30 Days Late ( 2 times ). Reporting derogatory history on an account that is fully paid 3
Secured Card vs. Open Account ) Closed accounts reporting active balances Accounts with missing or incomplete data 3
account type 2
and yet it was subsequently sold without disclosure or authorization. This raises concerns regarding the legal handling of the account and whether the transfer complies with federal consumer protection laws. Additionally 2
Experian as XXXX 2
monthly payment 2
Date : XX/XX/XXXX 1
I have the right to dispute any information on my credit report that I believe is inaccurate or unverified. My report contains multiple erroneous and unsubstantiated derogatory items. TransUnion must document and validate each allegation before reporting it. I challenge the following accounts and demand proof of their accuracy 1
Acct # XXXX 1
opened XX/XX/XXXX 1
this account has never been paid late. Your reporting is completely inaccurate 1
an incorrect account 1

Top States

State Complaints
and payment history fields 3
no of months 3
and payment history. I have already disputed this account 3
or dates Violation : Incomplete and unverifiable 5. Dept of Education Only appears on Equifax No balance 3
no. of months 2
and dates. These inconsistencies have caused inaccurate and harmful reporting on my credit profiles. 2
high balance 2
and date of first delinquency. If unverifiable 1
payment history 1
and accuracy of these accounts. Remove any unverifiable information. 1
ownership 1
comments 1
etc. ]. 1
high credit limit and credit limit are all reporting inaccurately -Under 15 USC 1666B this is a billing error always paid as agreed this account is IN VIOLATION. -Please remove from my report 4XXXX XXXX -Incorrect information 1
high credit limit and credit limit are all reporting inaccurately -Under 15 USC 1666B this is a billing error always paid as agreed this account is IN VIOLATION. -Please remove from my report 4.XXXX XXXX -Incorrect information 1

Top Issues

Issue Complaints
while also continuing to display late payment history and derogatory coding. A charged off account with no balance can not continue to carry ongoing delinquencies. This creates contradictory and misleading data. Equifax and Experian are not even consistent with each other. One bureau reports the account with multiple 30- 3
details 3
and carries a {$0.00} balance is misleading 3
making them unverifiable The specific disputed accounts are : 1. XXXX XXXX XXXXXXXX XXXX Opened XX/XX/XXXX Experian : Secured Card with {$270.00} balance Equifax : Open Account with {$13.00} balance TransUnion : Open Account with {$270.00} balance Violation : Conflicting balances 3
bureau code 2
which appears to constitute a false 2
date closed 2
balance 2
Date : XX/XX/XXXX 1
and compliance with federal/state law : Account Identifier Description Challenged Elements XXXXXXXX XXXX XXXX XXXX XXXX DPT EDXXXX ( Installment ) Payment history 1
Balance {$680.00} XXXX 1
balance {$2500.00} ) I.C. XXXX XXXX Acct XXXXXXXX XXXX XXXX XXXX XXXX ( Opened XX/XX/XXXX 1
this account has never been paid late. Your reporting is completely inaccurate 1
duplicate entries 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About balance

balance has accumulated 26 consumer complaints in the CFPB public database, with filings active across 15 U.S. states. Of those submissions, 26 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2. C, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, balance reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "inconsistent", and the single most common underlying issue is "while also continuing to display late payment history and derogatory coding. A charged off account with no balance can not continue to carry ongoing delinquencies. This creates contradictory and misleading data. Equifax and Experian are not even consistent with each other. One bureau reports the account with multiple 30-".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating balance: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does balance have?

balance has received 26 consumer complaints filed with the Consumer Financial Protection Bureau.

Does balance respond to complaints on time?

balance has a 0% timely response rate to CFPB complaints.

What is the most common complaint about balance?

The most common issue reported against balance is "while also continuing to display late payment history and derogatory coding. A charged off account with no balance can not continue to carry ongoing delinquencies. This creates contradictory and misleading data. Equifax and Experian are not even consistent with each other. One bureau reports the account with multiple 30-" in the "inconsistent" product category.

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