2026 data Public-data reference. official source

background

2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2 consumer complaints filed with the CFPB

This profile shows background's complaint history from CFPB public records. 2 consumers have filed complaints since I do. The company has a 0% timely response rate and has provided relief in 0% of cases.

2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
I do
Since

Total complaints

2

Filed since I do

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

background complaint mix by product

Total complaints: 2

background complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I was: 2 complaints (100.0%), resolution 0.0% I was 100.0%
  • I was 2 100.0% 0% relief

How background's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I was robbed 2

Top States

State Complaints
and things I have been through. I need to be able to navigate moving from being robbed from the people that XXXX XXXX me years ago finding me and sending people after me. All of this will be brought up if I have to sue Equifax for damages ( punitive ). This is unfair to punish me and to be honest this millions of dollars of damages. If I get killed because I can not relocate and move. Both of my children and my spouse will separately sue Equifax for damages 1
and things I have been through. I need to be able to navigate moving from being robbed from the people that human trafficked me years ago finding me and sending people after me. All of this will be brought up if I have to sue Equifax for damages ( punitive ). This is unfair to punish me and to be honest this millions of dollars of damages. If I get XXXX because I can not relocate and move. Both of my children and my spouse will separately sue Equifax for damages 1

Top Issues

Issue Complaints
and a victim of XXXX XXXXXXXX. I am requesting that Equifax block any fraudulent and/or suppress items on my credit file due to XXXX XXXX fraud under the XXXX XXXX law and also under the XXXX XXXX XXXX. The accounts that I have not gave anyone permission to open under my name and not mine are XXXX XXXX XXXX XXXX and XXXX XXXX. I am really a victim of XXXX XXXX as well. I am a victim of all of those things. I have not been able to use XXXX for over 6 years. The agent has told me they will send it to technical support and its never fixed. I reset my passcode and then the system says I do not own a account then when I try to register for a account 1
and a victim of XXXX XXXX. I am requesting that Equifax block any fraudulent and/or suppress items on my credit file due to XXXX XXXX fraud under the XXXX XXXX law and also under the XXXX XXXX XXXX. The accounts that I have not gave anyone permission to open under my name and not mine are XXXX XXXX XXXX XXXX and XXXX XXXX. I am really a victim of XXXX XXXX as well. I am a victim of all of those things. I have not been able to use Myequifax for over 6 years. The agent has told me they will send it to technical support and its never fixed. I reset my passcode and then the system says I do not own a account then when I try to register for a account 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About background

background has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I do, and the most recent logged activity is I do not h, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, background reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was robbed", and the single most common underlying issue is "and a victim of XXXX XXXXXXXX. I am requesting that Equifax block any fraudulent and/or suppress items on my credit file due to XXXX XXXX fraud under the XXXX XXXX law and also under the XXXX XXXX XXXX. The accounts that I have not gave anyone permission to open under my name and not mine are XXXX XXXX XXXX XXXX and XXXX XXXX. I am really a victim of XXXX XXXX as well. I am a victim of all of those things. I have not been able to use XXXX for over 6 years. The agent has told me they will send it to technical support and its never fixed. I reset my passcode and then the system says I do not own a account then when I try to register for a account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating background: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does background have?

background has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.

Does background respond to complaints on time?

background has a 0% timely response rate to CFPB complaints.

What is the most common complaint about background?

The most common issue reported against background is "and a victim of XXXX XXXXXXXX. I am requesting that Equifax block any fraudulent and/or suppress items on my credit file due to XXXX XXXX fraud under the XXXX XXXX law and also under the XXXX XXXX XXXX. The accounts that I have not gave anyone permission to open under my name and not mine are XXXX XXXX XXXX XXXX and XXXX XXXX. I am really a victim of XXXX XXXX as well. I am a victim of all of those things. I have not been able to use XXXX for over 6 years. The agent has told me they will send it to technical support and its never fixed. I reset my passcode and then the system says I do not own a account then when I try to register for a account" in the "I was robbed" product category.

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