Total complaints
1
Filed since On X
2026 data Public-data reference. official source
back in XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NC,28409,,Consent provided,Web,2023-02-13,Closed with monetary relief,Yes,N/A,6566985
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows back in XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NC,28409,,Consent provided,Web,2023-02-13,Closed with monetary relief,Yes,N/A,6566985's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
back in XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NC,28409,,Consent provided,Web,2023-02-13,Closed with monetary relief,Yes,N/A,6566985 complaint mix by product
- I called 1 100.0% – 0% relief
How back in XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NC,28409,,Consent provided,Web,2023-02-13,Closed with monetary relief,Yes,N/A,6566985's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I called Ally inquiring if I could receive my promotional {$500.00}. They said that they would not be awarding me the bonus. This is not fair | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| which is the requirement for the bonus. Even since they decided to close my account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About back in XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NC,28409,,Consent provided,Web,2023-02-13,Closed with monetary relief,Yes,N/A,6566985
back in XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NC,28409,,Consent provided,Web,2023-02-13,Closed with monetary relief,Yes,N/A,6566985 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, back in XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NC,28409,,Consent provided,Web,2023-02-13,Closed with monetary relief,Yes,N/A,6566985 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called Ally inquiring if I could receive my promotional {$500.00}. They said that they would not be awarding me the bonus. This is not fair", and the single most common underlying issue is "which is the requirement for the bonus. Even since they decided to close my account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating back in XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NC,28409,,Consent provided,Web,2023-02-13,Closed with monetary relief,Yes,N/A,6566985: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does back in XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NC,28409,,Consent provided,Web,2023-02-13,Closed with monetary relief,Yes,N/A,6566985 have?
back in XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NC,28409,,Consent provided,Web,2023-02-13,Closed with monetary relief,Yes,N/A,6566985 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does back in XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NC,28409,,Consent provided,Web,2023-02-13,Closed with monetary relief,Yes,N/A,6566985 respond to complaints on time?
back in XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NC,28409,,Consent provided,Web,2023-02-13,Closed with monetary relief,Yes,N/A,6566985 has a 0% timely response rate to CFPB complaints.
What is the most common complaint about back in XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NC,28409,,Consent provided,Web,2023-02-13,Closed with monetary relief,Yes,N/A,6566985?
The most common issue reported against back in XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NC,28409,,Consent provided,Web,2023-02-13,Closed with monetary relief,Yes,N/A,6566985 is "which is the requirement for the bonus. Even since they decided to close my account" in the "I called Ally inquiring if I could receive my promotional {$500.00}. They said that they would not be awarding me the bonus. This is not fair" product category.
Read our methodology — how this data is sourced, computed, and verified.
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