BAC reposted the fraudulent charges to the new card. I never asked BAC for a new card and I never received it. I have been a victim of identity theft and the police are aware of that. When I showed them the BAC documents I received

What the CFPB Record Shows About BAC reposted the fraudulent charges to the new card. I never asked BAC for a new card and I never received it. I have been a victim of identity theft and the police are aware of that. When I showed them the BAC documents I received

BAC reposted the fraudulent charges to the new card. I never asked BAC for a new card and I never received it. I have been a victim of identity theft and the police are aware of that. When I showed them the BAC documents I received has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Due , and the most recent logged activity is Due to ong, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, BAC reposted the fraudulent charges to the new card. I never asked BAC for a new card and I never received it. I have been a victim of identity theft and the police are aware of that. When I showed them the BAC documents I received reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I only asked my son to buy items we need from XXXX XXXX and XXXX. I never authorized anyone else to use my card. From XX/XX/XXXX", and the single most common underlying issue is "I went in person to meet with local BAC staff. They told me that my card was blocked due to a suspicious transaction for {$180.00}. I told them that I would ask my son and call them back. On the same day I called them. No one was there. I tried on XX/XX/XXXX and XX/XX/XXXX and there was no one to talk to. On XX/XX/XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating BAC reposted the fraudulent charges to the new card. I never asked BAC for a new card and I never received it. I have been a victim of identity theft and the police are aware of that. When I showed them the BAC documents I received: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.