Total complaints
1
Filed since This
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows B of A sent me a letter's complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How B of A sent me a letter's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my unemployment benefit money was stolen from my Bank of America Debit Card. Someone either hacked into my account or more likely because of Bank of America system issues or internal staff issue | 1 |
| State | Complaints |
|---|---|
| saying the bank did not do anything wrong so the credit was reversed without any investigation. I called and requested to reopen the claim and after about a month or so | 1 |
| Issue | Complaints |
|---|---|
| I don't know the account information | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
B of A sent me a letter has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This is ab, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, B of A sent me a letter reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my unemployment benefit money was stolen from my Bank of America Debit Card. Someone either hacked into my account or more likely because of Bank of America system issues or internal staff issue", and the single most common underlying issue is "I don't know the account information".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating B of A sent me a letter: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
B of A sent me a letter has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
B of A sent me a letter has a 0% timely response rate to CFPB complaints.
The most common issue reported against B of A sent me a letter is "I don't know the account information" in the "my unemployment benefit money was stolen from my Bank of America Debit Card. Someone either hacked into my account or more likely because of Bank of America system issues or internal staff issue" product category.
Read our methodology — how this data is sourced, computed, and verified.