Total complaints
2
Filed since In a
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows available upon request.'s complaint history from CFPB public records. 2 consumers have filed complaints since In a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since In a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How available upon request.'s 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was able to talk to the fraud department with XXXX and XXXX and they were able to verify that the house was not mine and took it off my report. XXXX refused and I filed a CFPB report against them and Home Point Financial. Then Home Point responded to me for the first time ever on XX/XX/XXXX via CFPB portal. They still claimed that I paid for | 1 |
| I was able to talk to the fraud department with XXXX and XXXX and they were able to verify that the house was not mine and took it off my report. Equifax refused and I filed a CFPB report against them and XXXX XXXX XXXX. Then XXXX XXXX responded to me for the first time ever on XX/XX/XXXX via CFPB portal. They still claimed that I paid for | 1 |
| Issue | Complaints |
|---|---|
| and lived in the home this entire time and sent me more documents on XX/XX/XXXX to try to prove I was the buyer. This was when I found out that my signatures were FORGED by XXXX XXXX and that this crime is very serious. Because of this unlawful act on Home Point Financials side | 1 |
| and lived in the home this entire time and sent me more documents on XX/XX/XXXX to try to prove I was the buyer. This was when I found out that my signatures were FORGED by XXXX XXXX and that this crime is very serious. Because of this unlawful act on XXXX XXXX XXXX side | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
available upon request. has accumulated 2 consumer complaints in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In a, and the most recent logged activity is In additio, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, available upon request. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was able to talk to the fraud department with XXXX and XXXX and they were able to verify that the house was not mine and took it off my report. XXXX refused and I filed a CFPB report against them and Home Point Financial. Then Home Point responded to me for the first time ever on XX/XX/XXXX via CFPB portal. They still claimed that I paid for", and the single most common underlying issue is "and lived in the home this entire time and sent me more documents on XX/XX/XXXX to try to prove I was the buyer. This was when I found out that my signatures were FORGED by XXXX XXXX and that this crime is very serious. Because of this unlawful act on Home Point Financials side".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating available upon request.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
available upon request. has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
available upon request. has a 0% timely response rate to CFPB complaints.
The most common issue reported against available upon request. is "and lived in the home this entire time and sent me more documents on XX/XX/XXXX to try to prove I was the buyer. This was when I found out that my signatures were FORGED by XXXX XXXX and that this crime is very serious. Because of this unlawful act on Home Point Financials side" in the "I was able to talk to the fraud department with XXXX and XXXX and they were able to verify that the house was not mine and took it off my report. XXXX refused and I filed a CFPB report against them and Home Point Financial. Then Home Point responded to me for the first time ever on XX/XX/XXXX via CFPB portal. They still claimed that I paid for" product category.
Read our methodology — how this data is sourced, computed, and verified.