Total complaints
19
Filed since ( 8
2026 data Public-data reference. official source
authorization
19 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
19 consumer complaints filed with the CFPB
This profile shows authorization's complaint history from CFPB public records. 19 consumers have filed complaints since ( 8 . The company has a 0% timely response rate and has provided relief in 0% of cases.
19
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
7
States Active
( 8
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
authorization complaint mix by product
- including the 3 17.6% – 0% relief
- unverifiable late 3 17.6% – 0% relief
- a usurpation 3 17.6% – 0% relief
- given their 3 17.6% – 0% relief
- Bank of 2 11.8% – 0% relief
- all information 2 11.8% – 0% relief
- given their 1 5.9% – 0% relief
How authorization's 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| including the failure to communicate that a disputed debt is disputed. ( 9 ) The use or distribution of any written communication which simulates or is falsely represented to be a document authorized | 3 |
| unverifiable late marks | 3 |
| a usurpation of the beneficiarys rights | 3 |
| given their continued transmission of false data II. Specific Accounts in Violation : The following accounts are completely unverified | 3 |
| Bank of America | 2 |
| all information reported to credit bureaus must be accurate | 2 |
| given their continued transmission of false data XXXX. Specific Accounts in Violation : The following accounts are completely unverified | 1 |
| a hard inquiry may only be made with my express authorization and for a permissible purpose. I have not given consent for the following companies to access my credit report | 1 |
| greed and untrustworthy speculative financial instruments | 1 |
Top States
| State | Complaints |
|---|---|
| or permissible purpose | 6 |
| or approval. ( 10 ) The use of any false representation or deceptive means to collect or attempt to collect any debt or to obtain information concerning a consumer. ( 11 ) The failure to disclose in the initial written communication with the consumer and | 3 |
| and date. Delete unauthorized inquiries. | 3 |
| and deficient any reporting notice to the beneficiary by either the National Credit Reporting Agency or the Data Furnisher | 3 |
| permission or signature provided by XXXX and XXXX XXXX. | 2 |
| or a legitimate business need. | 1 |
| witnessing administrative practices they do not hold themselves to. Further though the information technology exists to prevent this stonewalling | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| chain of custody | 4 |
| or approved by any court | 3 |
| account opening docs | 3 |
| nor is any of the present adverse consumer reporting beneficial to the beneficiary and presently favors the financial interest of the Credit Agency and its members as Data Furnishers : To my knowledge as beneficiary | 3 |
| failed to provide the following : By Bank of America operating in the capacity of Master Servicer and servicing our loan | 2 |
| and verifiable. Reporting unverifiable items is unlawful and exposes your bureau to liability under 15 U.S.C. 1681e ( b ) | 2 |
| XX/XX/XXXX | 1 |
| those officials signed two ( 2 ) sheets of paper and were quantitatively eased out of their pain with taxpayer dollars. They went on to grant themselves bonuses and carry on business as usual when they should have been looking at jail time. When an institution is not held accountable for its actions | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About authorization
authorization has accumulated 19 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 17 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( 8 , and the most recent logged activity is When finan, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, authorization reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "including the failure to communicate that a disputed debt is disputed. ( 9 ) The use or distribution of any written communication which simulates or is falsely represented to be a document authorized", and the single most common underlying issue is "chain of custody".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating authorization: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does authorization have?
authorization has received 19 consumer complaints filed with the Consumer Financial Protection Bureau.
Does authorization respond to complaints on time?
authorization has a 0% timely response rate to CFPB complaints.
What is the most common complaint about authorization?
The most common issue reported against authorization is "chain of custody" in the "including the failure to communicate that a disputed debt is disputed. ( 9 ) The use or distribution of any written communication which simulates or is falsely represented to be a document authorized" product category.
Read our methodology — how this data is sourced, computed, and verified.
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