Total complaints
1
Filed since This
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows ATM withdrawals's complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How ATM withdrawals's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was saving the money for this past XXXX XXXX. I attempted to use the card for a purchase | 1 |
| State | Complaints |
|---|---|
| and cash back transactions occurred in different states that I never even have been to ever. All the while the card has never ever left my possession. | 1 |
| Issue | Complaints |
|---|---|
| I checked the balance by using the number on the back of the card. I then found out that I had no money on my account. I called Eppicard and had them mail me ( transaction activity history ) and found that to my surprise there were multiple ATM | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
ATM withdrawals has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This is a , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, ATM withdrawals reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was saving the money for this past XXXX XXXX. I attempted to use the card for a purchase", and the single most common underlying issue is "I checked the balance by using the number on the back of the card. I then found out that I had no money on my account. I called Eppicard and had them mail me ( transaction activity history ) and found that to my surprise there were multiple ATM".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ATM withdrawals: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
ATM withdrawals has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
ATM withdrawals has a 0% timely response rate to CFPB complaints.
The most common issue reported against ATM withdrawals is "I checked the balance by using the number on the back of the card. I then found out that I had no money on my account. I called Eppicard and had them mail me ( transaction activity history ) and found that to my surprise there were multiple ATM" in the "I was saving the money for this past XXXX XXXX. I attempted to use the card for a purchase" product category.
Read our methodology — how this data is sourced, computed, and verified.