2026 data Public-data reference. official source

at XXXX XXXX called Citi and our odyssey of negligence began. I wasn't able to get into my account online or mobile app that day ( consistent with fraud ) but my husband could. He actually in real time watched the wires come in

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows at XXXX XXXX called Citi and our odyssey of negligence began. I wasn't able to get into my account online or mobile app that day ( consistent with fraud ) but my husband could. He actually in real time watched the wires come in's complaint history from CFPB public records. 1 consumers have filed complaints since I wo. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I wo
Since

Total complaints

1

Filed since I wo

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

at XXXX XXXX called Citi and our odyssey of negligence began. I wasn't able to get into my account online or mobile app that day ( consistent with fraud ) but my husband could. He actually in real time watched the wires come in complaint mix by product

Total complaints: 1

at XXXX XXXX called Citi and our odyssey of negligence began. I wasn't able to get into my account online or mobile app that day ( consistent with fraud ) but my husband could. He actually in real time watched the wires come in complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). truly remarkable: 1 complaints (100.0%), resolution 0.0% truly remarkable 100.0%
  • truly remarkable 1 100.0% 0% relief

How at XXXX XXXX called Citi and our odyssey of negligence began. I wasn't able to get into my account online or mobile app that day ( consistent with fraud ) but my husband could. He actually in real time watched the wires come in's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
truly remarkable facts that reveal the egregious delay and negligent handling by Citibank and the hours that passed being passed around Citi 's XXXX 1

Top States

State Complaints
one at a time ( Now I see four! ) 1

Top Issues

Issue Complaints
hold times 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About at XXXX XXXX called Citi and our odyssey of negligence began. I wasn't able to get into my account online or mobile app that day ( consistent with fraud ) but my husband could. He actually in real time watched the wires come in

at XXXX XXXX called Citi and our odyssey of negligence began. I wasn't able to get into my account online or mobile app that day ( consistent with fraud ) but my husband could. He actually in real time watched the wires come in has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I wo, and the most recent logged activity is I won't re, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, at XXXX XXXX called Citi and our odyssey of negligence began. I wasn't able to get into my account online or mobile app that day ( consistent with fraud ) but my husband could. He actually in real time watched the wires come in reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "truly remarkable facts that reveal the egregious delay and negligent handling by Citibank and the hours that passed being passed around Citi 's XXXX", and the single most common underlying issue is "hold times".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at XXXX XXXX called Citi and our odyssey of negligence began. I wasn't able to get into my account online or mobile app that day ( consistent with fraud ) but my husband could. He actually in real time watched the wires come in: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does at XXXX XXXX called Citi and our odyssey of negligence began. I wasn't able to get into my account online or mobile app that day ( consistent with fraud ) but my husband could. He actually in real time watched the wires come in have?

at XXXX XXXX called Citi and our odyssey of negligence began. I wasn't able to get into my account online or mobile app that day ( consistent with fraud ) but my husband could. He actually in real time watched the wires come in has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does at XXXX XXXX called Citi and our odyssey of negligence began. I wasn't able to get into my account online or mobile app that day ( consistent with fraud ) but my husband could. He actually in real time watched the wires come in respond to complaints on time?

at XXXX XXXX called Citi and our odyssey of negligence began. I wasn't able to get into my account online or mobile app that day ( consistent with fraud ) but my husband could. He actually in real time watched the wires come in has a 0% timely response rate to CFPB complaints.

What is the most common complaint about at XXXX XXXX called Citi and our odyssey of negligence began. I wasn't able to get into my account online or mobile app that day ( consistent with fraud ) but my husband could. He actually in real time watched the wires come in?

The most common issue reported against at XXXX XXXX called Citi and our odyssey of negligence began. I wasn't able to get into my account online or mobile app that day ( consistent with fraud ) but my husband could. He actually in real time watched the wires come in is "hold times" in the "truly remarkable facts that reveal the egregious delay and negligent handling by Citibank and the hours that passed being passed around Citi 's XXXX" product category.

Related