Total complaints
6
Filed since Belo
6 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
6 consumer complaints filed with the CFPB
This profile shows at XXXX XXXX's complaint history from CFPB public records. 6 consumers have filed complaints since Belo. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
6
Filed since Belo
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How at XXXX XXXX's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I have been going back-in-Fort to get the refund back. I submitted a complaint to Pen fed the credit card on XX/XX/XXXX | 1 |
| XX/XX/XXXX | 1 |
| to provide XXXX XXXX XXXX. This included the creation of a visual identity for his brand | 1 |
| XXXX XXXX | 1 |
| XX/XX/year> | 1 |
| delaying until past deadlines | 1 |
| State | Complaints |
|---|---|
| stating that my account had been closed due to suspected fraud and that my funds would be held for 120 days. Critically | 1 |
| XXXX XXXX ( Support ) XXXX wrote : XXXX XXXX ( Capital One Shopping ) XX/XX/XXXX | 1 |
| I received an email update from Wells Fargo stating that my account balance was accurate as of XX/XX/year> | 1 |
| on XX/XX/2023 promised with the full support of XXXX XXXX XXXX '' to deliver by no later than XX/XX/2023 the required information and correct this issue. With the full support of XXXX | 1 |
| Issue | Complaints |
|---|---|
| and they refused to apply the refund to my credit card | 1 |
| I was once more directed to contact XXXX via email to appeal the closure. Reviewing my emails | 1 |
| colors | 1 |
| XXXX XXXX XXXX wrote : I need my rewards. You guys just wasting my time XXXX XXXX On XX/XX/XXXX | 1 |
| as evidenced by the receipt I received from the bank. Later that same afternoon | 1 |
| etc ) of which you can find many more examples in the uploaded email thread attachments : When it became clear that XXXX would be no help | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
at XXXX XXXX has accumulated 6 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Belo, and the most recent logged activity is Since then, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, at XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have been going back-in-Fort to get the refund back. I submitted a complaint to Pen fed the credit card on XX/XX/XXXX", and the single most common underlying issue is "and they refused to apply the refund to my credit card".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
at XXXX XXXX has received 6 consumer complaints filed with the Consumer Financial Protection Bureau.
at XXXX XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against at XXXX XXXX is "and they refused to apply the refund to my credit card" in the "I have been going back-in-Fort to get the refund back. I submitted a complaint to Pen fed the credit card on XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.