2026 data Public-data reference. official source

at XXXX on XXXX XXXX

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows at XXXX on XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Howe. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Howe
Since

Total complaints

1

Filed since Howe

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

at XXXX on XXXX XXXX complaint mix by product

Total complaints: 1

at XXXX on XXXX XXXX complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I wanted: 1 complaints (100.0%), resolution 0.0% I wanted 100.0%
  • I wanted 1 100.0% 0% relief

How at XXXX on XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I wanted to speak to a representative to see what was really going on and to ensure the payment would go through. So I called and was passed around to multiple departments before being informed that my XXXX account was relocked again for suspicious activity and that all external transfer capabilities were suspended as well ( this was less than 10 minutes after the call stating that I had unlocked it ). They informed me it would take them 24 to 48 hours to '' investigate the account in question '' 1

Top States

State Complaints
I received an email from Suntrust stating Access Denied for Funds Transfers ''. I still had no access to my XXXX account 1

Top Issues

Issue Complaints
at this point 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About at XXXX on XXXX XXXX

at XXXX on XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Howe, and the most recent logged activity is However, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, at XXXX on XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I wanted to speak to a representative to see what was really going on and to ensure the payment would go through. So I called and was passed around to multiple departments before being informed that my XXXX account was relocked again for suspicious activity and that all external transfer capabilities were suspended as well ( this was less than 10 minutes after the call stating that I had unlocked it ). They informed me it would take them 24 to 48 hours to '' investigate the account in question ''", and the single most common underlying issue is "at this point".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at XXXX on XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does at XXXX on XXXX XXXX have?

at XXXX on XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does at XXXX on XXXX XXXX respond to complaints on time?

at XXXX on XXXX XXXX has a 0% timely response rate to CFPB complaints.

What is the most common complaint about at XXXX on XXXX XXXX?

The most common issue reported against at XXXX on XXXX XXXX is "at this point" in the "I wanted to speak to a representative to see what was really going on and to ensure the payment would go through. So I called and was passed around to multiple departments before being informed that my XXXX account was relocked again for suspicious activity and that all external transfer capabilities were suspended as well ( this was less than 10 minutes after the call stating that I had unlocked it ). They informed me it would take them 24 to 48 hours to '' investigate the account in question ''" product category.

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