2026 data Public-data reference. official source

at XXXX

9 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

9 consumer complaints filed with the CFPB

This profile shows at XXXX's complaint history from CFPB public records. 9 consumers have filed complaints since Comp. The company has a 0% timely response rate and has provided relief in 0% of cases.

9
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
9
States Active
Comp
Since

Total complaints

9

Filed since Comp

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

at XXXX complaint mix by product

Total complaints: 9

at XXXX complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 9 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). XX/XX/2017 morning: 2 complaints (25.0%), resolution 0.0% XX/XX/2017 morning 25.0% also recalling: 1 complaints (12.5%), resolution 0.0% also recalling 12.5% I received: 1 complaints (12.5%), resolution 0.0% I received 12.5% at ICS: 1 complaints (12.5%), resolution 0.0% at ICS 12.5% right or: 1 complaints (12.5%), resolution 0.0% right or 12.5% I fell: 1 complaints (12.5%), resolution 0.0% I fell 12.5% when I: 1 complaints (12.5%), resolution 0.0% when I 12.5%
  • XX/XX/2017 morning 2 25.0% 0% relief
  • also recalling 1 12.5% 0% relief
  • I received 1 12.5% 0% relief
  • at ICS 1 12.5% 0% relief
  • right or 1 12.5% 0% relief
  • I fell 1 12.5% 0% relief
  • when I 1 12.5% 0% relief

How at XXXX's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
XX/XX/2017 morning 2
also recalling from XXXX XXXX XXXX as it relates to payment 1
I received a reward qualification confirmation email on XX/XX/XXXX at XXXX 1
at ICS 1
right or wrong 1
I fell behind on my mortgage payments. which they I am behind XXXX 1
when I am transferred back to XXXX in BK department ( who again 1
FL XXXX XXXX XXXX 1

Top States

State Complaints
using XXXX XXXX with ref no. XXXX-XX/XX/2017. The recall advise clearly mentioned that this is a fraudulent transaction and funds should be reversed immediately. 1
XXXX XXXX wrote : XXXX 1
using MTP XXXX with ref no. XXXX. The recall advise clearly mentioned that this is a fraudulent transaction and funds should be reversed immediately. 1
I received a reply from Karken email 1
the cycle starts 1
I called Citi/Best Buy again to ensure that my account was up to date 1
Select Portfolio On XXXX XXXX 1
I am disconnected. 1
warning me that there was some fraudulent activity occurring on my account. It turns out that MoneyLion XXXX has allowed an internet scammer to apply online for a Credit Builder Plus Loan in my name with my personal info 1

Top Issues

Issue Complaints
asking me to verify the authenticity of the wire. I then realized that something is wrong. XXXX said i should check if this is fraudulent and if yes 1
when I requested an update on XX/XX/XXXX 1
asking me to verify the authenticity of the wire. I then realized that something is wrong. Santander said i should check if this is fraudulent and if yes 1
I received an email from Karken again stating that due to violation of service terms 1
his name 1
I was late ; however 1
and XXXX can be paid as late as XX/XX/XXXX 1
XXXX attempts to reach back out to XXXX in Centralized Escalations. XXXX XXXX asks for my account number and phone number. XXXX 1
XXXX Re : MoneyLion XXXX XXXX Allowed Internet Scammer to Open Line of In My Name Credit Without Proper Identification Fraud Report Reference # XXXX To whom this may concern : I received a call from my bank 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About at XXXX

at XXXX has accumulated 9 consumer complaints in the CFPB public database, with filings active across 9 U.S. states. Of those submissions, 8 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Comp, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, at XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/2017 morning", and the single most common underlying issue is "asking me to verify the authenticity of the wire. I then realized that something is wrong. XXXX said i should check if this is fraudulent and if yes".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does at XXXX have?

at XXXX has received 9 consumer complaints filed with the Consumer Financial Protection Bureau.

Does at XXXX respond to complaints on time?

at XXXX has a 0% timely response rate to CFPB complaints.

What is the most common complaint about at XXXX?

The most common issue reported against at XXXX is "asking me to verify the authenticity of the wire. I then realized that something is wrong. XXXX said i should check if this is fraudulent and if yes" in the "XX/XX/2017 morning" product category.

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