Total complaints
1
Filed since My u
2026 data Public-data reference. official source
at which point they assured me that the overpayment amount was indeed going to be sent to me. I was told that the amount had already been sent by check ; I explained that I had not received a check
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows at which point they assured me that the overpayment amount was indeed going to be sent to me. I was told that the amount had already been sent by check ; I explained that I had not received a check's complaint history from CFPB public records. 1 consumers have filed complaints since My u. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
My u
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
at which point they assured me that the overpayment amount was indeed going to be sent to me. I was told that the amount had already been sent by check ; I explained that I had not received a check complaint mix by product
- however 1 100.0% – 0% relief
How at which point they assured me that the overpayment amount was indeed going to be sent to me. I was told that the amount had already been sent by check ; I explained that I had not received a check's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| however | 1 |
Top States
| State | Complaints |
|---|---|
| leading the Aidvantage representative to offer to resend the payment via direct deposit. I explicitly stated that this amount was to be sent to me via direct deposit | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| at which point they informed me that the balance would be returned to me automatically ; my recollection is that they said it would take 4 to 6 weeks | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About at which point they assured me that the overpayment amount was indeed going to be sent to me. I was told that the amount had already been sent by check ; I explained that I had not received a check
at which point they assured me that the overpayment amount was indeed going to be sent to me. I was told that the amount had already been sent by check ; I explained that I had not received a check has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My u, and the most recent logged activity is My underst, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, at which point they assured me that the overpayment amount was indeed going to be sent to me. I was told that the amount had already been sent by check ; I explained that I had not received a check reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "however", and the single most common underlying issue is "at which point they informed me that the balance would be returned to me automatically ; my recollection is that they said it would take 4 to 6 weeks".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at which point they assured me that the overpayment amount was indeed going to be sent to me. I was told that the amount had already been sent by check ; I explained that I had not received a check: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does at which point they assured me that the overpayment amount was indeed going to be sent to me. I was told that the amount had already been sent by check ; I explained that I had not received a check have?
at which point they assured me that the overpayment amount was indeed going to be sent to me. I was told that the amount had already been sent by check ; I explained that I had not received a check has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does at which point they assured me that the overpayment amount was indeed going to be sent to me. I was told that the amount had already been sent by check ; I explained that I had not received a check respond to complaints on time?
at which point they assured me that the overpayment amount was indeed going to be sent to me. I was told that the amount had already been sent by check ; I explained that I had not received a check has a 0% timely response rate to CFPB complaints.
What is the most common complaint about at which point they assured me that the overpayment amount was indeed going to be sent to me. I was told that the amount had already been sent by check ; I explained that I had not received a check?
The most common issue reported against at which point they assured me that the overpayment amount was indeed going to be sent to me. I was told that the amount had already been sent by check ; I explained that I had not received a check is "at which point they informed me that the balance would be returned to me automatically ; my recollection is that they said it would take 4 to 6 weeks" in the "however" product category.
Read our methodology — how this data is sourced, computed, and verified.
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