Total complaints
1
Filed since Noth
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows at which point I was informed that they closed it's complaint history from CFPB public records. 1 consumers have filed complaints since Noth. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Noth
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How at which point I was informed that they closed it's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called Bank of America and they | 1 |
| State | Complaints |
|---|---|
| that the account was an account they no longer offered | 1 |
| Issue | Complaints |
|---|---|
| were unable to locate it using my profile information ( there were at least two representatives who tried to help locate the information using the usual data points like name | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
at which point I was informed that they closed it has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Noth, and the most recent logged activity is Nothing. O, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, at which point I was informed that they closed it reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called Bank of America and they", and the single most common underlying issue is "were unable to locate it using my profile information ( there were at least two representatives who tried to help locate the information using the usual data points like name".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at which point I was informed that they closed it: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
at which point I was informed that they closed it has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
at which point I was informed that they closed it has a 0% timely response rate to CFPB complaints.
The most common issue reported against at which point I was informed that they closed it is "were unable to locate it using my profile information ( there were at least two representatives who tried to help locate the information using the usual data points like name" in the "I called Bank of America and they" product category.
Read our methodology — how this data is sourced, computed, and verified.