Total complaints
1
Filed since Even
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows at which point a supervisor escalated the issue and said to wait another 3-10 business days's complaint history from CFPB public records. 1 consumers have filed complaints since Even. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Even
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How at which point a supervisor escalated the issue and said to wait another 3-10 business days's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and that is why I could not checkout. I called Affirm | 1 |
| State | Complaints |
|---|---|
| and that the merchant has to cancel the order. During this time I called XXXX to confirm that an order did not exist from the card associated with the loan. They also looked up my bank card. I repeated this transaction lookup with both the Affirm agent and XXXX agent on the same call to prove that this loan is not associated with an order. Today I received a notice that I will not receive my money until 3-5 business days after the loan is canceled. Which takes 60 days. My bank informed me that if I dispute the charge I risk having my account with Affirm shut down. | 1 |
| Issue | Complaints |
|---|---|
| however I received the same error message | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
at which point a supervisor escalated the issue and said to wait another 3-10 business days has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Even, and the most recent logged activity is Events : O, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, at which point a supervisor escalated the issue and said to wait another 3-10 business days reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and that is why I could not checkout. I called Affirm", and the single most common underlying issue is "however I received the same error message".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at which point a supervisor escalated the issue and said to wait another 3-10 business days: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
at which point a supervisor escalated the issue and said to wait another 3-10 business days has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
at which point a supervisor escalated the issue and said to wait another 3-10 business days has a 0% timely response rate to CFPB complaints.
The most common issue reported against at which point a supervisor escalated the issue and said to wait another 3-10 business days is "however I received the same error message" in the "and that is why I could not checkout. I called Affirm" product category.
Read our methodology — how this data is sourced, computed, and verified.