2026 data Public-data reference. official source

at this time

2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2 consumer complaints filed with the CFPB

This profile shows at this time's complaint history from CFPB public records. 2 consumers have filed complaints since And. The company has a 0% timely response rate and has provided relief in 0% of cases.

2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
And
Since

Total complaints

2

Filed since And

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

at this time complaint mix by product

Total complaints: 2

at this time complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I assumed: 1 complaints (50.0%), resolution 0.0% I assumed 50.0% how did: 1 complaints (50.0%), resolution 0.0% how did 50.0%
  • I assumed 1 50.0% 0% relief
  • how did 1 50.0% 0% relief

How at this time's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I assumed that my refund would process 1
how did I finally get accepted? Lo and behold 1

Top States

State Complaints
I called and was informed that there was no record I every spoke with XXXX or XXXX 1
somehow the proverbial they decided to recalculate how much I would owe on a monthly basis. Based on some unknown algorithm 1

Top Issues

Issue Complaints
after 72 hours 1
XXXX 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About at this time

at this time has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to And, and the most recent logged activity is At this po, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, at this time reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I assumed that my refund would process", and the single most common underlying issue is "after 72 hours".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at this time: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does at this time have?

at this time has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.

Does at this time respond to complaints on time?

at this time has a 0% timely response rate to CFPB complaints.

What is the most common complaint about at this time?

The most common issue reported against at this time is "after 72 hours" in the "I assumed that my refund would process" product category.

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