Total complaints
1
Filed since Sinc
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows at this point they need to follow through on their original conclusion to this claim since they have no proof or any documentation that I opened this account. This has become frustrating and I will consider contacting a lawyer if this is not resolved.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NY,10463,Servicemember,Consent provided,Web,2020-01-22,Closed with non-monetary relief,Yes,N/A,3505574's complaint history from CFPB public records. 1 consumers have filed complaints since Sinc. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Sinc
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How at this point they need to follow through on their original conclusion to this claim since they have no proof or any documentation that I opened this account. This has become frustrating and I will consider contacting a lawyer if this is not resolved.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NY,10463,Servicemember,Consent provided,Web,2020-01-22,Closed with non-monetary relief,Yes,N/A,3505574's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I did some research to find out what exactly was the origin of this account. I come to find out that this is a PayPal Credit Card that was supposedly open in XXXX. The account has no balances or anything. However | 1 |
| Issue | Complaints |
|---|---|
| a few days letter I get another mail that says that they are unable to approve my claim because I accepted responsibility for the charges???? Never have I once signed or spoke with anyone where I stated that I accepted this account. Just more lies from this bank. Second they stated that I failed to cooperate with their investigation which is another lie since they never reached out to me or anything. I called them on more than one occasion and they informed me that the investigation is on going and they will give me an update. Lastly | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
at this point they need to follow through on their original conclusion to this claim since they have no proof or any documentation that I opened this account. This has become frustrating and I will consider contacting a lawyer if this is not resolved.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NY,10463,Servicemember,Consent provided,Web,2020-01-22,Closed with non-monetary relief,Yes,N/A,3505574 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sinc, and the most recent logged activity is Since I fo, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, at this point they need to follow through on their original conclusion to this claim since they have no proof or any documentation that I opened this account. This has become frustrating and I will consider contacting a lawyer if this is not resolved.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NY,10463,Servicemember,Consent provided,Web,2020-01-22,Closed with non-monetary relief,Yes,N/A,3505574 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I did some research to find out what exactly was the origin of this account. I come to find out that this is a PayPal Credit Card that was supposedly open in XXXX. The account has no balances or anything. However", and the single most common underlying issue is "a few days letter I get another mail that says that they are unable to approve my claim because I accepted responsibility for the charges???? Never have I once signed or spoke with anyone where I stated that I accepted this account. Just more lies from this bank. Second they stated that I failed to cooperate with their investigation which is another lie since they never reached out to me or anything. I called them on more than one occasion and they informed me that the investigation is on going and they will give me an update. Lastly".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at this point they need to follow through on their original conclusion to this claim since they have no proof or any documentation that I opened this account. This has become frustrating and I will consider contacting a lawyer if this is not resolved.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NY,10463,Servicemember,Consent provided,Web,2020-01-22,Closed with non-monetary relief,Yes,N/A,3505574: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
at this point they need to follow through on their original conclusion to this claim since they have no proof or any documentation that I opened this account. This has become frustrating and I will consider contacting a lawyer if this is not resolved.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NY,10463,Servicemember,Consent provided,Web,2020-01-22,Closed with non-monetary relief,Yes,N/A,3505574 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
at this point they need to follow through on their original conclusion to this claim since they have no proof or any documentation that I opened this account. This has become frustrating and I will consider contacting a lawyer if this is not resolved.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NY,10463,Servicemember,Consent provided,Web,2020-01-22,Closed with non-monetary relief,Yes,N/A,3505574 has a 0% timely response rate to CFPB complaints.
The most common issue reported against at this point they need to follow through on their original conclusion to this claim since they have no proof or any documentation that I opened this account. This has become frustrating and I will consider contacting a lawyer if this is not resolved.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NY,10463,Servicemember,Consent provided,Web,2020-01-22,Closed with non-monetary relief,Yes,N/A,3505574 is "a few days letter I get another mail that says that they are unable to approve my claim because I accepted responsibility for the charges???? Never have I once signed or spoke with anyone where I stated that I accepted this account. Just more lies from this bank. Second they stated that I failed to cooperate with their investigation which is another lie since they never reached out to me or anything. I called them on more than one occasion and they informed me that the investigation is on going and they will give me an update. Lastly" in the "I did some research to find out what exactly was the origin of this account. I come to find out that this is a PayPal Credit Card that was supposedly open in XXXX. The account has no balances or anything. However" product category.
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