Total complaints
14
Filed since 2. )
2026 data Public-data reference. official source
at this point
14 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
14 consumer complaints filed with the CFPB
This profile shows at this point's complaint history from CFPB public records. 14 consumers have filed complaints since 2. ). The company has a 0% timely response rate and has provided relief in 0% of cases.
14
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
6
States Active
2. )
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
at this point complaint mix by product
- as supported 9 64.3% – 0% relief
- I have 1 7.1% – 0% relief
- but they 1 7.1% – 0% relief
- who will 1 7.1% – 0% relief
- who informed 1 7.1% – 0% relief
- I started 1 7.1% – 0% relief
How at this point's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| as supported by evidence that I have suffered mental anguish over my lengthy dealings with you since I initially disputed the inaccurate | 9 |
| I have already requested Macys on 3 different occasions to NOT issue any new cards and to CLOSE my account. However | 1 |
| but they ultimately refused. On XX/XX/XXXX | 1 |
| who will help us sell the house | 1 |
| who informed me that they never sent out a notification asking if I was conducting a transaction of any kind for {$2500.00} | 1 |
| I started off on the missed taxes. She said it was S/N Service Corps bad | 1 |
Top States
| State | Complaints |
|---|---|
| several months | 9 |
| Macys had allowed {$2100.00} in fraudulent transactions to be charged to my account | 1 |
| XXXX had rejected the transfer and sent it back. However | 1 |
| XXXX sure this is a scam | 1 |
| that I was a victim of fraud. | 1 |
| I didnt know yet that the money was sent back. She acted as if she could see the funds on her XXXX or whatever she was using because she could have told me right then and there | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and/or unverifiable information you are reporting on my credit report. I have also experienced considerable humiliation and embarrassment from having to detail the difficulties I have had with your company to professional associates | 9 |
| issued a new replacement card without my will and two more fraudulent transactions ( for {$170.00} and {$110.00} ) were charged to this new card number at a Macys store in XXXX | 1 |
| in part : After reviewing your account | 1 |
| and he couldnt even find any subscribers associated with her phone number | 1 |
| as my account is set up to receive fraud alerts for suspected activity. It is important that I stress that | 1 |
| so to speak. I asked her | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About at this point
at this point has accumulated 14 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 14 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2. ), and the most recent logged activity is XXXX. ) XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, at this point reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as supported by evidence that I have suffered mental anguish over my lengthy dealings with you since I initially disputed the inaccurate", and the single most common underlying issue is "and/or unverifiable information you are reporting on my credit report. I have also experienced considerable humiliation and embarrassment from having to detail the difficulties I have had with your company to professional associates".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at this point: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does at this point have?
at this point has received 14 consumer complaints filed with the Consumer Financial Protection Bureau.
Does at this point respond to complaints on time?
at this point has a 0% timely response rate to CFPB complaints.
What is the most common complaint about at this point?
The most common issue reported against at this point is "and/or unverifiable information you are reporting on my credit report. I have also experienced considerable humiliation and embarrassment from having to detail the difficulties I have had with your company to professional associates" in the "as supported by evidence that I have suffered mental anguish over my lengthy dealings with you since I initially disputed the inaccurate" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
