Total complaints
1
Filed since I sp
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows at the water cooler? They said's complaint history from CFPB public records. 1 consumers have filed complaints since I sp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I sp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How at the water cooler? They said's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| employee # XXXX who went by XXXX. Im told they are a lead customer service agent. They told me that since I was over the 120 days that they would send an email to expedite my request ... I said that I was actually following up with an expedited request that had not happened yet. Then they SAID ... I see | 1 |
| State | Complaints |
|---|---|
| yeah | 1 |
| Issue | Complaints |
|---|---|
| those arent effective and are rarely seen. The thing Im going to do different is | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
at the water cooler? They said has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I sp, and the most recent logged activity is I spoke to, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, at the water cooler? They said reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "employee # XXXX who went by XXXX. Im told they are a lead customer service agent. They told me that since I was over the 120 days that they would send an email to expedite my request ... I said that I was actually following up with an expedited request that had not happened yet. Then they SAID ... I see", and the single most common underlying issue is "those arent effective and are rarely seen. The thing Im going to do different is".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at the water cooler? They said: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
at the water cooler? They said has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
at the water cooler? They said has a 0% timely response rate to CFPB complaints.
The most common issue reported against at the water cooler? They said is "those arent effective and are rarely seen. The thing Im going to do different is" in the "employee # XXXX who went by XXXX. Im told they are a lead customer service agent. They told me that since I was over the 120 days that they would send an email to expedite my request ... I said that I was actually following up with an expedited request that had not happened yet. Then they SAID ... I see" product category.
Read our methodology — how this data is sourced, computed, and verified.