Total complaints
1
Filed since If y
2026 data Public-data reference. official source
at the time the Cash Bonus is credited to your Eligible Checking Account
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows at the time the Cash Bonus is credited to your Eligible Checking Account's complaint history from CFPB public records. 1 consumers have filed complaints since If y. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
If y
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
at the time the Cash Bonus is credited to your Eligible Checking Account complaint mix by product
- enroll in 1 100.0% – 0% relief
How at the time the Cash Bonus is credited to your Eligible Checking Account's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| enroll in the $ XXXX {$500.00} Checking and Savings Offer | 1 |
Top States
| State | Complaints |
|---|---|
| your new Eligible Checking Account must both be open and in good standing. '' I believe Citibank is intentionally engaging in fraudulent promotions to attract new customers. I humbly request you look into this matter and take the appropriate actions.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| you can earn a $ XXXX {$500.00} Cash Bonus. At the time the {$400.00} Cash Bonus is paid | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About at the time the Cash Bonus is credited to your Eligible Checking Account
at the time the Cash Bonus is credited to your Eligible Checking Account has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to If y, and the most recent logged activity is If you are, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, at the time the Cash Bonus is credited to your Eligible Checking Account reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "enroll in the $ XXXX {$500.00} Checking and Savings Offer", and the single most common underlying issue is "you can earn a $ XXXX {$500.00} Cash Bonus. At the time the {$400.00} Cash Bonus is paid".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at the time the Cash Bonus is credited to your Eligible Checking Account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does at the time the Cash Bonus is credited to your Eligible Checking Account have?
at the time the Cash Bonus is credited to your Eligible Checking Account has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does at the time the Cash Bonus is credited to your Eligible Checking Account respond to complaints on time?
at the time the Cash Bonus is credited to your Eligible Checking Account has a 0% timely response rate to CFPB complaints.
What is the most common complaint about at the time the Cash Bonus is credited to your Eligible Checking Account?
The most common issue reported against at the time the Cash Bonus is credited to your Eligible Checking Account is "you can earn a $ XXXX {$500.00} Cash Bonus. At the time the {$400.00} Cash Bonus is paid" in the "enroll in the $ XXXX {$500.00} Checking and Savings Offer" product category.
Read our methodology — how this data is sourced, computed, and verified.
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