at the time of rebooking no travel consultant '' informed us that additional costs of {$3500.00} would be incurred and no pricing information was included in the confirmation e-mail sent. '' We are a middle-income couple who work as educators. This case of fraud -- deceitful pricing ( perpetrated either intentionally or through ineptitude ) -- has cost us considerable distress

What the CFPB Record Shows About at the time of rebooking no travel consultant '' informed us that additional costs of {$3500.00} would be incurred and no pricing information was included in the confirmation e-mail sent. '' We are a middle-income couple who work as educators. This case of fraud -- deceitful pricing ( perpetrated either intentionally or through ineptitude ) -- has cost us considerable distress

at the time of rebooking no travel consultant '' informed us that additional costs of {$3500.00} would be incurred and no pricing information was included in the confirmation e-mail sent. '' We are a middle-income couple who work as educators. This case of fraud -- deceitful pricing ( perpetrated either intentionally or through ineptitude ) -- has cost us considerable distress has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Over, and the most recent logged activity is Over the n, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, at the time of rebooking no travel consultant '' informed us that additional costs of {$3500.00} would be incurred and no pricing information was included in the confirmation e-mail sent. '' We are a middle-income couple who work as educators. This case of fraud -- deceitful pricing ( perpetrated either intentionally or through ineptitude ) -- has cost us considerable distress reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and final", and the single most common underlying issue is "a letter from XXXX XXXX '' blatantly lies when she claims that at the time of rebooking on XX/XX/XXXX that : Our travel consultant provided a recap of the itinerary".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at the time of rebooking no travel consultant '' informed us that additional costs of {$3500.00} would be incurred and no pricing information was included in the confirmation e-mail sent. '' We are a middle-income couple who work as educators. This case of fraud -- deceitful pricing ( perpetrated either intentionally or through ineptitude ) -- has cost us considerable distress: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.