Total complaints
1
Filed since Two
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows at the same time.'s complaint history from CFPB public records. 1 consumers have filed complaints since Two . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Two
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How at the same time.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I opened a dispute on the remaining {$970.00}. The whole process has been XXXX. I have spent more than 8 hours talking to generally unkind and unhelpful representatives. I have asked them to re-open the case three times | 1 |
| Issue | Complaints |
|---|---|
| it was concluded that the charge was authorized and the claim was closed. '' While the credit card was indeed in my possession | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
at the same time. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Two , and the most recent logged activity is Two days l, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, at the same time. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I opened a dispute on the remaining {$970.00}. The whole process has been XXXX. I have spent more than 8 hours talking to generally unkind and unhelpful representatives. I have asked them to re-open the case three times", and the single most common underlying issue is "it was concluded that the charge was authorized and the claim was closed. '' While the credit card was indeed in my possession".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at the same time.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
at the same time. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
at the same time. has a 0% timely response rate to CFPB complaints.
The most common issue reported against at the same time. is "it was concluded that the charge was authorized and the claim was closed. '' While the credit card was indeed in my possession" in the "I opened a dispute on the remaining {$970.00}. The whole process has been XXXX. I have spent more than 8 hours talking to generally unkind and unhelpful representatives. I have asked them to re-open the case three times" product category.
Read our methodology — how this data is sourced, computed, and verified.