Total complaints
2
Filed since The
2026 data Public-data reference. official source
at the point of purchase
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows at the point of purchase's complaint history from CFPB public records. 2 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
The
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
at the point of purchase complaint mix by product
- he stated 1 50.0% – 0% relief
- is run 1 50.0% – 0% relief
How at the point of purchase's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| he stated | 1 |
| is run legal interference for a subcontractor who willingly defrauded a valued cardholder. '' This case has been escalated as high as the Office of the President. It has not moved the needle at all. Only a frustrating barrage of false | 1 |
Top States
| State | Complaints |
|---|---|
| causing me direct monetary harm and inconvenience. | 1 |
| it should explicitly state that by paying for services on XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| which is not open over the weekend. With Monday | 1 |
| sparse communication and endless excuses. XXXX has sent several emails ( attached ) stating that this case must be decided by my credit card company. XXXX as a payment processor | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About at the point of purchase
at the point of purchase has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is What Barcl, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, at the point of purchase reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "he stated", and the single most common underlying issue is "which is not open over the weekend. With Monday".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at the point of purchase: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does at the point of purchase have?
at the point of purchase has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does at the point of purchase respond to complaints on time?
at the point of purchase has a 0% timely response rate to CFPB complaints.
What is the most common complaint about at the point of purchase?
The most common issue reported against at the point of purchase is "which is not open over the weekend. With Monday" in the "he stated" product category.
Read our methodology — how this data is sourced, computed, and verified.
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