at the consumer 's option. Further detail : In XXXX a CareCredit account for {$4600.00} was opened to pay off my LASIK surgery done at XXXX XXXX XXXX XXXXXXXX XXXX XXXX : XXXX XXXX ). The office manager put together the CareCredit paperwork and verbally explained to me that I could either a ) pay the full amount now '' or b ) pay the amount interest free ''. I elected b )

What the CFPB Record Shows About at the consumer 's option. Further detail : In XXXX a CareCredit account for {$4600.00} was opened to pay off my LASIK surgery done at XXXX XXXX XXXX XXXXXXXX XXXX XXXX : XXXX XXXX ). The office manager put together the CareCredit paperwork and verbally explained to me that I could either a ) pay the full amount now '' or b ) pay the amount interest free ''. I elected b )

at the consumer 's option. Further detail : In XXXX a CareCredit account for {$4600.00} was opened to pay off my LASIK surgery done at XXXX XXXX XXXX XXXXXXXX XXXX XXXX : XXXX XXXX ). The office manager put together the CareCredit paperwork and verbally explained to me that I could either a ) pay the full amount now '' or b ) pay the amount interest free ''. I elected b ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 4. I, and the most recent logged activity is 4. I was t, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, at the consumer 's option. Further detail : In XXXX a CareCredit account for {$4600.00} was opened to pay off my LASIK surgery done at XXXX XXXX XXXX XXXXXXXX XXXX XXXX : XXXX XXXX ). The office manager put together the CareCredit paperwork and verbally explained to me that I could either a ) pay the full amount now '' or b ) pay the amount interest free ''. I elected b ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 100% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the rate of interest", and the single most common underlying issue is "after gathering these facts I was told repeatedly on the phone ( call placed XXXX XXXX XXXX XXXX/XXXX/2015".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at the consumer 's option. Further detail : In XXXX a CareCredit account for {$4600.00} was opened to pay off my LASIK surgery done at XXXX XXXX XXXX XXXXXXXX XXXX XXXX : XXXX XXXX ). The office manager put together the CareCredit paperwork and verbally explained to me that I could either a ) pay the full amount now '' or b ) pay the amount interest free ''. I elected b ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.