Total complaints
1
Filed since Whil
2026 data Public-data reference. official source
at some point in XXXX of 2025
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows at some point in XXXX of 2025's complaint history from CFPB public records. 1 consumers have filed complaints since Whil. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Whil
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
at some point in XXXX of 2025 complaint mix by product
- I submitted 1 100.0% – 0% relief
How at some point in XXXX of 2025's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I submitted a PSLF form via studentaid.gov that included approved certified employment to have XX/XX/year> counted as a qualifying PSLF month on the Federal Student Aid ( FSA ) online dashboard. Because I was on a PSLF-qualifying processing forbearance ( which began on XX/XX/year> ) | 1 |
Top States
| State | Complaints |
|---|---|
| the FSA online tracker took away my XX/XX/year> qualifying month - marking it as ineligible - and reduced my PSLF qualifying count to XXXX. This is an indication that at some point | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| FSA showed that XX/XX/year> qualified for PSLF ( Attachment G ). I understand that MOHELA is not responsible for updating PSLF counts. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About at some point in XXXX of 2025
at some point in XXXX of 2025 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Whil, and the most recent logged activity is While wait, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, at some point in XXXX of 2025 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I submitted a PSLF form via studentaid.gov that included approved certified employment to have XX/XX/year> counted as a qualifying PSLF month on the Federal Student Aid ( FSA ) online dashboard. Because I was on a PSLF-qualifying processing forbearance ( which began on XX/XX/year> )", and the single most common underlying issue is "FSA showed that XX/XX/year> qualified for PSLF ( Attachment G ). I understand that MOHELA is not responsible for updating PSLF counts. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at some point in XXXX of 2025: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does at some point in XXXX of 2025 have?
at some point in XXXX of 2025 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does at some point in XXXX of 2025 respond to complaints on time?
at some point in XXXX of 2025 has a 0% timely response rate to CFPB complaints.
What is the most common complaint about at some point in XXXX of 2025?
The most common issue reported against at some point in XXXX of 2025 is "FSA showed that XX/XX/year> qualified for PSLF ( Attachment G ). I understand that MOHELA is not responsible for updating PSLF counts. However" in the "I submitted a PSLF form via studentaid.gov that included approved certified employment to have XX/XX/year> counted as a qualifying PSLF month on the Federal Student Aid ( FSA ) online dashboard. Because I was on a PSLF-qualifying processing forbearance ( which began on XX/XX/year> )" product category.
Read our methodology — how this data is sourced, computed, and verified.
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