Total complaints
2
Filed since II.
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows at minimum's complaint history from CFPB public records. 2 consumers have filed complaints since II. . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since II.
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How at minimum's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I reviewed many complaints from this past year that contain facts virtually identical to mine | 1 |
| nearly double the original amount borrowed Despite substantial payments exceeding the total original principal | 1 |
| State | Complaints |
|---|---|
| this situation hits at least one - if not all 3 - UDAAP factors : >> Unfair prong : I incurred substantial injury by being wrongfully charged multiple late fees ( {$66.00} each ) and have also experienced a negative impact ( decrease of XXXX points ) on my credit reports | 1 |
| removal of all accrued interest and closure of the account as fully satisfied. | 1 |
| Issue | Complaints |
|---|---|
| collectively labeled as Exhibit C. Some of these complainants have theorized that Flagstar deliberately chose to make the autopay process more difficult | 1 |
| capitalization | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
at minimum has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to II. , and the most recent logged activity is Loan Infor, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, at minimum reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I reviewed many complaints from this past year that contain facts virtually identical to mine", and the single most common underlying issue is "collectively labeled as Exhibit C. Some of these complainants have theorized that Flagstar deliberately chose to make the autopay process more difficult".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at minimum: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
at minimum has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
at minimum has a 0% timely response rate to CFPB complaints.
The most common issue reported against at minimum is "collectively labeled as Exhibit C. Some of these complainants have theorized that Flagstar deliberately chose to make the autopay process more difficult" in the "I reviewed many complaints from this past year that contain facts virtually identical to mine" product category.
Read our methodology — how this data is sourced, computed, and verified.