Total complaints
1
Filed since Inli
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows at least one certified letter is sent's complaint history from CFPB public records. 1 consumers have filed complaints since Inli. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Inli
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How at least one certified letter is sent's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX. XXXX told me XXXX XXXXXXXX XXXX Sorry for the miss information provided by XXXX but what she stated was incorrect | 1 |
| State | Complaints |
|---|---|
| so that I could have seen this and prevented everything? I never missed one single payment when I was with XXXX. And I would have never missed a single payment with Aidvantage | 1 |
| Issue | Complaints |
|---|---|
| it was a system update. '' He also said that letters were sent to my Aidvantage Inbox. Well because I thought everything was still on Auto Pay | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
at least one certified letter is sent has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Inli, and the most recent logged activity is Inline ima, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, at least one certified letter is sent reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX. XXXX told me XXXX XXXXXXXX XXXX Sorry for the miss information provided by XXXX but what she stated was incorrect", and the single most common underlying issue is "it was a system update. '' He also said that letters were sent to my Aidvantage Inbox. Well because I thought everything was still on Auto Pay".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at least one certified letter is sent: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
at least one certified letter is sent has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
at least one certified letter is sent has a 0% timely response rate to CFPB complaints.
The most common issue reported against at least one certified letter is sent is "it was a system update. '' He also said that letters were sent to my Aidvantage Inbox. Well because I thought everything was still on Auto Pay" in the "XXXX. XXXX told me XXXX XXXXXXXX XXXX Sorry for the miss information provided by XXXX but what she stated was incorrect" product category.
Read our methodology — how this data is sourced, computed, and verified.