at least 15 years. This may be their and Synchrony 's policy but it it unethical

What the CFPB Record Shows About at least 15 years. This may be their and Synchrony 's policy but it it unethical

at least 15 years. This may be their and Synchrony 's policy but it it unethical has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When it ha, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, at least 15 years. This may be their and Synchrony 's policy but it it unethical reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "their system automatically canceled my Amazon credit card. I contacted customer service and they explained that policy.amd that there was nothing they could do about it. I ashes to speak with some in higher authority", and the single most common underlying issue is "and asked to appeal the decision. They told me I can only make an appeal if I could provide proof that they or my credit union had made an error. I took responsible for my own error. I did get a call back from a customer service manager. She reiterated the policy and I expressed how unfair and unethical their policy is. I have been a solid and responsible credit card holder in good standing for years".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at least 15 years. This may be their and Synchrony 's policy but it it unethical: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.