Total complaints
1
Filed since Thes
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows at first the claims rep said this was filed as unauthorized's complaint history from CFPB public records. 1 consumers have filed complaints since Thes. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Thes
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How at first the claims rep said this was filed as unauthorized's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and Wells Fargo can definitely go back and listen to the call. Wells Fargo decided to close the claim I filed # XXXX | 1 |
| State | Complaints |
|---|---|
| When I explained what I explained above. She says I see that you filed a different claim but that we consolidated it into one claim | 1 |
| Issue | Complaints |
|---|---|
| This wasn't what I asked but this is what their claims assistance department did on their own. Wells Fargo Closed my claim that I actually filed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
at first the claims rep said this was filed as unauthorized has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thes, and the most recent logged activity is These call, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, at first the claims rep said this was filed as unauthorized reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and Wells Fargo can definitely go back and listen to the call. Wells Fargo decided to close the claim I filed # XXXX", and the single most common underlying issue is "This wasn't what I asked but this is what their claims assistance department did on their own. Wells Fargo Closed my claim that I actually filed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at first the claims rep said this was filed as unauthorized: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
at first the claims rep said this was filed as unauthorized has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
at first the claims rep said this was filed as unauthorized has a 0% timely response rate to CFPB complaints.
The most common issue reported against at first the claims rep said this was filed as unauthorized is "This wasn't what I asked but this is what their claims assistance department did on their own. Wells Fargo Closed my claim that I actually filed" in the "and Wells Fargo can definitely go back and listen to the call. Wells Fargo decided to close the claim I filed # XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.