Total complaints
2
Filed since PNC
2026 data Public-data reference. official source
at first
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows at first's complaint history from CFPB public records. 2 consumers have filed complaints since PNC . The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
PNC
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
at first complaint mix by product
- in account 1 50.0% – 0% relief
- and I 1 50.0% – 0% relief
How at first's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| in account XXXX | 1 |
| and I did not receive a bill. I searched high and low for the credit card information because the number on the back of the credit card goes in to a voice mail that includes nonstop advertising and after 20 minutes still did not connect to a customer service representative. I tried to call on a weekend and got a recording that they only accept calls Monday through Friday before XXXX XXXX EST. The middle of XX/XX/XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| refused in my request to speak to the manager in charge. PNC is informed that my mortgage payment is due on XXXX XXXX | 1 |
| if the XXXX XXXX had not billed me yet since they are for tickets in the future. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and today 's call. Check XXXX was | 1 |
| which stated that I was 2 payments behind. I was charged 2 late fees for {$35.00} each plus interest. I was very angry | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About at first
at first has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to PNC , and the most recent logged activity is Several mo, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, at first reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "in account XXXX", and the single most common underlying issue is "and today 's call. Check XXXX was".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at first: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does at first have?
at first has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does at first respond to complaints on time?
at first has a 0% timely response rate to CFPB complaints.
What is the most common complaint about at first?
The most common issue reported against at first is "and today 's call. Check XXXX was" in the "in account XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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