Total complaints
1
Filed since I in
2026 data Public-data reference. official source
at all. And that BoA apparently does not allow customers 24/7 access to their fraud unit. That is patently ridiculous for a global banking institution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows at all. And that BoA apparently does not allow customers 24/7 access to their fraud unit. That is patently ridiculous for a global banking institution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA's complaint history from CFPB public records. 1 consumers have filed complaints since I in. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I in
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
at all. And that BoA apparently does not allow customers 24/7 access to their fraud unit. That is patently ridiculous for a global banking institution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA complaint mix by product
- and the 1 100.0% – 0% relief
How at all. And that BoA apparently does not allow customers 24/7 access to their fraud unit. That is patently ridiculous for a global banking institution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| and the call I just concluded on Monday with their Customer Service team for details | 1 |
Top States
| State | Complaints |
|---|---|
| NATIONAL ASSOCIATION,MA,018XX,Older American,Consent provided,Web,2021-07-15,Closed with explanation,Yes,N/A,4548053 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| although it seems they rejected it for unspecified reasons | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About at all. And that BoA apparently does not allow customers 24/7 access to their fraud unit. That is patently ridiculous for a global banking institution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA
at all. And that BoA apparently does not allow customers 24/7 access to their fraud unit. That is patently ridiculous for a global banking institution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I in, and the most recent logged activity is I invite y, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, at all. And that BoA apparently does not allow customers 24/7 access to their fraud unit. That is patently ridiculous for a global banking institution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and the call I just concluded on Monday with their Customer Service team for details", and the single most common underlying issue is "although it seems they rejected it for unspecified reasons".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating at all. And that BoA apparently does not allow customers 24/7 access to their fraud unit. That is patently ridiculous for a global banking institution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does at all. And that BoA apparently does not allow customers 24/7 access to their fraud unit. That is patently ridiculous for a global banking institution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA have?
at all. And that BoA apparently does not allow customers 24/7 access to their fraud unit. That is patently ridiculous for a global banking institution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does at all. And that BoA apparently does not allow customers 24/7 access to their fraud unit. That is patently ridiculous for a global banking institution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA respond to complaints on time?
at all. And that BoA apparently does not allow customers 24/7 access to their fraud unit. That is patently ridiculous for a global banking institution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA has a 0% timely response rate to CFPB complaints.
What is the most common complaint about at all. And that BoA apparently does not allow customers 24/7 access to their fraud unit. That is patently ridiculous for a global banking institution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA?
The most common issue reported against at all. And that BoA apparently does not allow customers 24/7 access to their fraud unit. That is patently ridiculous for a global banking institution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA is "although it seems they rejected it for unspecified reasons" in the "and the call I just concluded on Monday with their Customer Service team for details" product category.
Read our methodology — how this data is sourced, computed, and verified.
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