Total complaints
7
Filed since 20 U
2026 data Public-data reference. official source
assets
7 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
7 consumer complaints filed with the CFPB
This profile shows assets's complaint history from CFPB public records. 7 consumers have filed complaints since 20 U. The company has a 0% timely response rate and has provided relief in 0% of cases.
7
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
5
States Active
20 U
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
assets complaint mix by product
- except to 1 14.3% – 0% relief
- I spoke 1 14.3% – 0% relief
- that The 1 14.3% – 0% relief
- except to 1 14.3% – 0% relief
- the Plaintiffs 1 14.3% – 0% relief
- misapplies 1 14.3% – 0% relief
- the XXXX 1 14.3% – 0% relief
How assets's 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| except to the extent otherwise set forth in the transaction documents relating to a securitization | 1 |
| I spoke with XXXX XXXX of CrossCountry Mortgage who identified himself as working with loan officer XXXX XXXX XXXX ID # XXXX at CrossCountry mortgage. After a brief phone conversation | 1 |
| that The Bank lacked authority to remove monies in excess of {$140.00} from my checking account | 1 |
| except to the extent otherwise set forth in the transaction documents relating to securitization | 1 |
| the Plaintiffs had an alarming debt-to-income ratio of 125 % | 1 |
| misapplies | 1 |
| the XXXX had an alarming debt-to-income ratio of 125 % | 1 |
Top States
| State | Complaints |
|---|---|
| or rights of the transferor | 2 |
| or any other income to rely on | 2 |
| and income were reviewed. I also received a notification from XXXX that CrossCountry performed a credit check on XX/XX/XXXX. | 1 |
| securities | 1 |
| or property provided or insured under this subchapter or attempts to so embezzle | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| assets | 2 |
| lenders must assess a borrowers ability to repay the loan before approval ( 12 C.F.R. 1026.43 ). TILA mandates that lenders verify income | 2 |
| which I completed | 1 |
| That the entirety of the monies in my account were exempt from such levy | 1 |
| obtains by fraud | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About assets
assets has accumulated 7 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 20 U, and the most recent logged activity is Prior to s, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, assets reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "except to the extent otherwise set forth in the transaction documents relating to a securitization", and the single most common underlying issue is "assets".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating assets: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does assets have?
assets has received 7 consumer complaints filed with the Consumer Financial Protection Bureau.
Does assets respond to complaints on time?
assets has a 0% timely response rate to CFPB complaints.
What is the most common complaint about assets?
The most common issue reported against assets is "assets" in the "except to the extent otherwise set forth in the transaction documents relating to a securitization" product category.
Read our methodology — how this data is sourced, computed, and verified.
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