Total complaints
1
Filed since Had
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows as well as us directly via Postal Mail's complaint history from CFPB public records. 1 consumers have filed complaints since Had . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Had
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How as well as us directly via Postal Mail's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| after the double debit from two different banks simultaneously -- that is what happened last XX/XX/XXXX ; in XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| like we once had | 1 |
| Issue | Complaints |
|---|---|
| even though they collected twice for XXXX. This was when I had no choice to contact the former Bank with proof of the double charge from XXXX and they then reversed their double payment that had already came out of the new bank -- XXXX ; simultabeously the attempt for further payments from XXXX XXXX XXXXXXXX was rejected that next payment and any others. Leaving just the new Bank -- XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
as well as us directly via Postal Mail has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Had , and the most recent logged activity is Had I alre, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as well as us directly via Postal Mail reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "after the double debit from two different banks simultaneously -- that is what happened last XX/XX/XXXX ; in XX/XX/XXXX", and the single most common underlying issue is "even though they collected twice for XXXX. This was when I had no choice to contact the former Bank with proof of the double charge from XXXX and they then reversed their double payment that had already came out of the new bank -- XXXX ; simultabeously the attempt for further payments from XXXX XXXX XXXXXXXX was rejected that next payment and any others. Leaving just the new Bank -- XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as well as us directly via Postal Mail: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
as well as us directly via Postal Mail has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
as well as us directly via Postal Mail has a 0% timely response rate to CFPB complaints.
The most common issue reported against as well as us directly via Postal Mail is "even though they collected twice for XXXX. This was when I had no choice to contact the former Bank with proof of the double charge from XXXX and they then reversed their double payment that had already came out of the new bank -- XXXX ; simultabeously the attempt for further payments from XXXX XXXX XXXXXXXX was rejected that next payment and any others. Leaving just the new Bank -- XXXX" in the "after the double debit from two different banks simultaneously -- that is what happened last XX/XX/XXXX ; in XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.