Total complaints
1
Filed since i. X
2026 data Public-data reference. official source
as we would not want our credit used by someone other than us. '' In an effort to resolve the problem I asked Ms. XXXX if I could please speak with who was in charge of the Fraud Department ; Ms. XXXX told me Ms. XXXX ( the CEO of Synchrony Bank ) was in charge of the Fraud Department. I could not speak with Ms. XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows as we would not want our credit used by someone other than us. '' In an effort to resolve the problem I asked Ms. XXXX if I could please speak with who was in charge of the Fraud Department ; Ms. XXXX told me Ms. XXXX ( the CEO of Synchrony Bank ) was in charge of the Fraud Department. I could not speak with Ms. XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since i. X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
i. X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
as we would not want our credit used by someone other than us. '' In an effort to resolve the problem I asked Ms. XXXX if I could please speak with who was in charge of the Fraud Department ; Ms. XXXX told me Ms. XXXX ( the CEO of Synchrony Bank ) was in charge of the Fraud Department. I could not speak with Ms. XXXX complaint mix by product
- and I 1 100.0% – 0% relief
How as we would not want our credit used by someone other than us. '' In an effort to resolve the problem I asked Ms. XXXX if I could please speak with who was in charge of the Fraud Department ; Ms. XXXX told me Ms. XXXX ( the CEO of Synchrony Bank ) was in charge of the Fraud Department. I could not speak with Ms. XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| and I called the Synchrony Bank Fraud Department to attempt to resolve the issue. I spoke with Ms. XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| I would have to write to her. She then refused to give me Ms. XXXX 's address so I could write to her to try to resolve the problem. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| but Ms. XXXX response was it was the Banks right to restrict the use of our cards ; Ms. XXXX seemed unable to comprehend that her department had knowingly created a credit balance in our account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About as we would not want our credit used by someone other than us. '' In an effort to resolve the problem I asked Ms. XXXX if I could please speak with who was in charge of the Fraud Department ; Ms. XXXX told me Ms. XXXX ( the CEO of Synchrony Bank ) was in charge of the Fraud Department. I could not speak with Ms. XXXX
as we would not want our credit used by someone other than us. '' In an effort to resolve the problem I asked Ms. XXXX if I could please speak with who was in charge of the Fraud Department ; Ms. XXXX told me Ms. XXXX ( the CEO of Synchrony Bank ) was in charge of the Fraud Department. I could not speak with Ms. XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to i. X, and the most recent logged activity is i. XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as we would not want our credit used by someone other than us. '' In an effort to resolve the problem I asked Ms. XXXX if I could please speak with who was in charge of the Fraud Department ; Ms. XXXX told me Ms. XXXX ( the CEO of Synchrony Bank ) was in charge of the Fraud Department. I could not speak with Ms. XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and I called the Synchrony Bank Fraud Department to attempt to resolve the issue. I spoke with Ms. XXXX", and the single most common underlying issue is "but Ms. XXXX response was it was the Banks right to restrict the use of our cards ; Ms. XXXX seemed unable to comprehend that her department had knowingly created a credit balance in our account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as we would not want our credit used by someone other than us. '' In an effort to resolve the problem I asked Ms. XXXX if I could please speak with who was in charge of the Fraud Department ; Ms. XXXX told me Ms. XXXX ( the CEO of Synchrony Bank ) was in charge of the Fraud Department. I could not speak with Ms. XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does as we would not want our credit used by someone other than us. '' In an effort to resolve the problem I asked Ms. XXXX if I could please speak with who was in charge of the Fraud Department ; Ms. XXXX told me Ms. XXXX ( the CEO of Synchrony Bank ) was in charge of the Fraud Department. I could not speak with Ms. XXXX have?
as we would not want our credit used by someone other than us. '' In an effort to resolve the problem I asked Ms. XXXX if I could please speak with who was in charge of the Fraud Department ; Ms. XXXX told me Ms. XXXX ( the CEO of Synchrony Bank ) was in charge of the Fraud Department. I could not speak with Ms. XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does as we would not want our credit used by someone other than us. '' In an effort to resolve the problem I asked Ms. XXXX if I could please speak with who was in charge of the Fraud Department ; Ms. XXXX told me Ms. XXXX ( the CEO of Synchrony Bank ) was in charge of the Fraud Department. I could not speak with Ms. XXXX respond to complaints on time?
as we would not want our credit used by someone other than us. '' In an effort to resolve the problem I asked Ms. XXXX if I could please speak with who was in charge of the Fraud Department ; Ms. XXXX told me Ms. XXXX ( the CEO of Synchrony Bank ) was in charge of the Fraud Department. I could not speak with Ms. XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about as we would not want our credit used by someone other than us. '' In an effort to resolve the problem I asked Ms. XXXX if I could please speak with who was in charge of the Fraud Department ; Ms. XXXX told me Ms. XXXX ( the CEO of Synchrony Bank ) was in charge of the Fraud Department. I could not speak with Ms. XXXX?
The most common issue reported against as we would not want our credit used by someone other than us. '' In an effort to resolve the problem I asked Ms. XXXX if I could please speak with who was in charge of the Fraud Department ; Ms. XXXX told me Ms. XXXX ( the CEO of Synchrony Bank ) was in charge of the Fraud Department. I could not speak with Ms. XXXX is "but Ms. XXXX response was it was the Banks right to restrict the use of our cards ; Ms. XXXX seemed unable to comprehend that her department had knowingly created a credit balance in our account" in the "and I called the Synchrony Bank Fraud Department to attempt to resolve the issue. I spoke with Ms. XXXX" product category.
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