Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows as we can imagine's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How as we can imagine's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and more astonishing things happened. This time their tone changed to *directed abusive language toward our representatives ... Please refer to my document # XXXX for the reply from AMEX to my XXXX complaint. I clearly rejected such accusations on XXXX and replied Such a statement is blatantly false and reprehensible! Under any situation I did not say or write any kind of abusive | 1 |
| State | Complaints |
|---|---|
| they changed tone again and even confirmed that *abusive language* was a false accusation. Here I quote we provided you with incorrect information about the reason ( XXXX ) for the closure of your accounts. We apologize for any misunderstanding or inconvenience you may have experienced regarding this matter ... '' Then they pointed out the new reason is due to abusive behavior. The terms and conditions of the Membership Rewards program ''. Please refer to my document # XXXX I feel AMEX is just making up things nonexistent and wasting my time. The real reason might be AMEX either confuses me with someone else who performed some wrongdoings | 1 |
| Issue | Complaints |
|---|---|
| chats and other communications with AMEX were recorded | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
as we can imagine has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX reaso, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as we can imagine reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and more astonishing things happened. This time their tone changed to *directed abusive language toward our representatives ... Please refer to my document # XXXX for the reply from AMEX to my XXXX complaint. I clearly rejected such accusations on XXXX and replied Such a statement is blatantly false and reprehensible! Under any situation I did not say or write any kind of abusive", and the single most common underlying issue is "chats and other communications with AMEX were recorded".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as we can imagine: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
as we can imagine has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
as we can imagine has a 0% timely response rate to CFPB complaints.
The most common issue reported against as we can imagine is "chats and other communications with AMEX were recorded" in the "and more astonishing things happened. This time their tone changed to *directed abusive language toward our representatives ... Please refer to my document # XXXX for the reply from AMEX to my XXXX complaint. I clearly rejected such accusations on XXXX and replied Such a statement is blatantly false and reprehensible! Under any situation I did not say or write any kind of abusive" product category.
Read our methodology — how this data is sourced, computed, and verified.