Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows as this was not what I had asked for and she did not help me as she had previously said she could's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How as this was not what I had asked for and she did not help me as she had previously said she could's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| this would be fraudulent. So the next day I called My Great Lakes back ( XX/XX/XXXX ) and spoke to a different representative | 1 |
| State | Complaints |
|---|---|
| I asked instead to speak directly with a supervisor. | 1 |
| Issue | Complaints |
|---|---|
| to discuss the removal of the unnecessary early income recertification and explained to her what I was instructed to do on XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
as this was not what I had asked for and she did not help me as she had previously said she could has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The custom, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as this was not what I had asked for and she did not help me as she had previously said she could reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "this would be fraudulent. So the next day I called My Great Lakes back ( XX/XX/XXXX ) and spoke to a different representative", and the single most common underlying issue is "to discuss the removal of the unnecessary early income recertification and explained to her what I was instructed to do on XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as this was not what I had asked for and she did not help me as she had previously said she could: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
as this was not what I had asked for and she did not help me as she had previously said she could has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
as this was not what I had asked for and she did not help me as she had previously said she could has a 0% timely response rate to CFPB complaints.
The most common issue reported against as this was not what I had asked for and she did not help me as she had previously said she could is "to discuss the removal of the unnecessary early income recertification and explained to her what I was instructed to do on XX/XX/XXXX" in the "this would be fraudulent. So the next day I called My Great Lakes back ( XX/XX/XXXX ) and spoke to a different representative" product category.
Read our methodology — how this data is sourced, computed, and verified.