Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows as they were issued to the incorrect payee even after XXXX XXXX heard XXXX speak with XXXX at XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How as they were issued to the incorrect payee even after XXXX XXXX heard XXXX speak with XXXX at XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX XXXX called the automated insurance line for XXXX XXXX XXXX XXXX to learn that the payment of {$4300.00} | 1 |
| State | Complaints |
|---|---|
| promising to make full and appropriate payment. | 1 |
| Issue | Complaints |
|---|---|
| was not posted to the account. XXXX XXXX immediately called US Bank and spoke with XXXX at XXXX in their escrow department to inform them the payment had not been received by XXXX. She checked the record to find that the payment on XXXX XX/XX/XXXX was made to XXXX XXXX XXXX in XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
as they were issued to the incorrect payee even after XXXX XXXX heard XXXX speak with XXXX at XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XXXX XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as they were issued to the incorrect payee even after XXXX XXXX heard XXXX speak with XXXX at XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX called the automated insurance line for XXXX XXXX XXXX XXXX to learn that the payment of {$4300.00}", and the single most common underlying issue is "was not posted to the account. XXXX XXXX immediately called US Bank and spoke with XXXX at XXXX in their escrow department to inform them the payment had not been received by XXXX. She checked the record to find that the payment on XXXX XX/XX/XXXX was made to XXXX XXXX XXXX in XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as they were issued to the incorrect payee even after XXXX XXXX heard XXXX speak with XXXX at XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
as they were issued to the incorrect payee even after XXXX XXXX heard XXXX speak with XXXX at XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
as they were issued to the incorrect payee even after XXXX XXXX heard XXXX speak with XXXX at XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against as they were issued to the incorrect payee even after XXXX XXXX heard XXXX speak with XXXX at XXXX is "was not posted to the account. XXXX XXXX immediately called US Bank and spoke with XXXX at XXXX in their escrow department to inform them the payment had not been received by XXXX. She checked the record to find that the payment on XXXX XX/XX/XXXX was made to XXXX XXXX XXXX in XXXX XXXX" in the "XXXX XXXX called the automated insurance line for XXXX XXXX XXXX XXXX to learn that the payment of {$4300.00}" product category.
Read our methodology — how this data is sourced, computed, and verified.