Total complaints
1
Filed since As y
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows as they had previously stated they would. I dont know what to do. This is not a financially sustainable situation for me. Please help me get my monthly payments correctly lowered. Please help me get reimbursements for my overpayments. Thank you. I really appreciate your help.,Company believes it acted appropriately as authorized by contract or law,MOHELA,NY,10467,,Consent provided,Web,2024-05-21,Closed with explanation,Yes,N/A,9054128's complaint history from CFPB public records. 1 consumers have filed complaints since As y. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since As y
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How as they had previously stated they would. I dont know what to do. This is not a financially sustainable situation for me. Please help me get my monthly payments correctly lowered. Please help me get reimbursements for my overpayments. Thank you. I really appreciate your help.,Company believes it acted appropriately as authorized by contract or law,MOHELA,NY,10467,,Consent provided,Web,2024-05-21,Closed with explanation,Yes,N/A,9054128's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I have called Mohela numerous times | 1 |
| Issue | Complaints |
|---|---|
| especially when my future hangs in the balance. They seem happy for me to continue making large overpayments | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
as they had previously stated they would. I dont know what to do. This is not a financially sustainable situation for me. Please help me get my monthly payments correctly lowered. Please help me get reimbursements for my overpayments. Thank you. I really appreciate your help.,Company believes it acted appropriately as authorized by contract or law,MOHELA,NY,10467,,Consent provided,Web,2024-05-21,Closed with explanation,Yes,N/A,9054128 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As y, and the most recent logged activity is As you can, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as they had previously stated they would. I dont know what to do. This is not a financially sustainable situation for me. Please help me get my monthly payments correctly lowered. Please help me get reimbursements for my overpayments. Thank you. I really appreciate your help.,Company believes it acted appropriately as authorized by contract or law,MOHELA,NY,10467,,Consent provided,Web,2024-05-21,Closed with explanation,Yes,N/A,9054128 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have called Mohela numerous times", and the single most common underlying issue is "especially when my future hangs in the balance. They seem happy for me to continue making large overpayments".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as they had previously stated they would. I dont know what to do. This is not a financially sustainable situation for me. Please help me get my monthly payments correctly lowered. Please help me get reimbursements for my overpayments. Thank you. I really appreciate your help.,Company believes it acted appropriately as authorized by contract or law,MOHELA,NY,10467,,Consent provided,Web,2024-05-21,Closed with explanation,Yes,N/A,9054128: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
as they had previously stated they would. I dont know what to do. This is not a financially sustainable situation for me. Please help me get my monthly payments correctly lowered. Please help me get reimbursements for my overpayments. Thank you. I really appreciate your help.,Company believes it acted appropriately as authorized by contract or law,MOHELA,NY,10467,,Consent provided,Web,2024-05-21,Closed with explanation,Yes,N/A,9054128 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
as they had previously stated they would. I dont know what to do. This is not a financially sustainable situation for me. Please help me get my monthly payments correctly lowered. Please help me get reimbursements for my overpayments. Thank you. I really appreciate your help.,Company believes it acted appropriately as authorized by contract or law,MOHELA,NY,10467,,Consent provided,Web,2024-05-21,Closed with explanation,Yes,N/A,9054128 has a 0% timely response rate to CFPB complaints.
The most common issue reported against as they had previously stated they would. I dont know what to do. This is not a financially sustainable situation for me. Please help me get my monthly payments correctly lowered. Please help me get reimbursements for my overpayments. Thank you. I really appreciate your help.,Company believes it acted appropriately as authorized by contract or law,MOHELA,NY,10467,,Consent provided,Web,2024-05-21,Closed with explanation,Yes,N/A,9054128 is "especially when my future hangs in the balance. They seem happy for me to continue making large overpayments" in the "I have called Mohela numerous times" product category.
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