Total complaints
1
Filed since Conc
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows as the representative with whom I spoke answered some of my questions about the address on the statements's complaint history from CFPB public records. 1 consumers have filed complaints since Conc. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Conc
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How as the representative with whom I spoke answered some of my questions about the address on the statements's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I have repeatedly told the company across many years | 1 |
| State | Complaints |
|---|---|
| it became obvious that the order of the elements of the address she read to me differed from the order of the elements as they are printed and appear on the aforementioned Escrow Statement. So it seems safe to say that this mortgage company is probably unaware of how addresses appear on correspondence it sends and may use different systems to store addresses. But even the address on what I have received in the past is misordered | 1 |
| Issue | Complaints |
|---|---|
| yet the small corrections I have requested have not been made. When I called it ( at XXXX ) today at XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
as the representative with whom I spoke answered some of my questions about the address on the statements has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Conc, and the most recent logged activity is Concerning, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as the representative with whom I spoke answered some of my questions about the address on the statements reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have repeatedly told the company across many years", and the single most common underlying issue is "yet the small corrections I have requested have not been made. When I called it ( at XXXX ) today at XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as the representative with whom I spoke answered some of my questions about the address on the statements: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
as the representative with whom I spoke answered some of my questions about the address on the statements has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
as the representative with whom I spoke answered some of my questions about the address on the statements has a 0% timely response rate to CFPB complaints.
The most common issue reported against as the representative with whom I spoke answered some of my questions about the address on the statements is "yet the small corrections I have requested have not been made. When I called it ( at XXXX ) today at XXXX XXXX" in the "I have repeatedly told the company across many years" product category.
Read our methodology — how this data is sourced, computed, and verified.