Total complaints
1
Filed since We u
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows as the owner of the leased vehicle's complaint history from CFPB public records. 1 consumers have filed complaints since We u. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since We u
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How as the owner of the leased vehicle's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and pursuant to the terms outlined in Section XXXX of your Motor Vehicle Lease Agreement ( Lease Agreement ) | 1 |
| State | Complaints |
|---|---|
| BMW Financial Services is entitled to the insurance proceeds in the event of a total loss. | 1 |
| Issue | Complaints |
|---|---|
| the insurance company is required to settle with BMW Financial Services for the actual cash value of the vehicle at the time of loss. Your obligations under Section XXXX are limited to any past due payments | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
as the owner of the leased vehicle has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to We u, and the most recent logged activity is We underst, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as the owner of the leased vehicle reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and pursuant to the terms outlined in Section XXXX of your Motor Vehicle Lease Agreement ( Lease Agreement )", and the single most common underlying issue is "the insurance company is required to settle with BMW Financial Services for the actual cash value of the vehicle at the time of loss. Your obligations under Section XXXX are limited to any past due payments".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as the owner of the leased vehicle: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
as the owner of the leased vehicle has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
as the owner of the leased vehicle has a 0% timely response rate to CFPB complaints.
The most common issue reported against as the owner of the leased vehicle is "the insurance company is required to settle with BMW Financial Services for the actual cash value of the vehicle at the time of loss. Your obligations under Section XXXX are limited to any past due payments" in the "and pursuant to the terms outlined in Section XXXX of your Motor Vehicle Lease Agreement ( Lease Agreement )" product category.
Read our methodology — how this data is sourced, computed, and verified.